Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

We are seeking a Sr. Site Reliability Engineer II to join our growing Enterprise Engineering Team.

What will you do?

• Attend and actively participate in team ceremonies (stand-ups, retros, and planning meetings).
• Coordinate efforts with globally dispersed teams.
• Respond to incidents coordinated by SRE and Incident Response teams.
• Document decisions regarding technology choices, best practices and process.
• Manage code bases using Smarsh engineering practices.
• Creatively solve problems in the SaaS Operations space, collaborating with SRE, Platform, Delivery, and Engineering team members.
• Develop tools and libraries for broader use by SaaS Operations and Engineering teams.
• Actively change code within current production systems to resolve incidents and/or enhance operational performance, following Engineering process for code change.
• Contribute to architectural conversations and plans.
• Actively identify areas for improvement.
• Other duties as assigned

What will you bring?

• Broad range of programming/scripting experience (i.e. Java, Python etc.).
• Strong background in managing code with Git.
• Strong analytical and problem-solving skills.
• Versed in infrastructure as code (IaC) practices using Terraform.
• Kubernetes and/or EKS expertise
• Proven experience with AWS cloud Platforms, PaaS, SaaS experience.
• Working knowledge and hands-on experience of VPC, AWS Transit VPC, Transit Gateway, Direct Connect methodologies.
• Experience managing continuous integration and deployment systems (jenkins, Concourse, Argo).
• Experience working with software development tools (Jira) and documentation collaboration platforms (Confluence, wiki, knowledge base, etc.).
• Basic SQL querying knowledge (MySQL/PostgreSQL/MSSQL).
• Experience with builds and packaging in a Linux/Java environment strongly preferred (ISO, rpm, etc.).
• Experience with containerization (Docker, Kubernetes, etc.).
• Strong networking knowledge (routing, firewall rules, nat policies, load balancing).
• Minimum 5+ years of industry experience.
• Bachelor’s degree in Computer Science
• Other combination of education and work experience

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.