Sr. ServiceNow Developer

Posted 4 Days Ago
Be an Early Applicant
Bethesda, MD, USA
In-Office
104K-218K Annually
Senior level
Information Technology • Consulting • Defense
The Role
Lead the design, architecture, and implementation of complex ServiceNow solutions across ITSM, ITOM, HRSD, CSM, CMDB, and CSDM. Serve as the technical subject matter expert, evaluate out-of-the-box functionality, oversee integrations and data modeling, enforce development standards, conduct code reviews, mentor technical staff, coordinate with government and program stakeholders, and align solutions with long-term scalability and platform roadmaps.
Summary Generated by Built In
Job Title: Sr. ServiceNow Developer

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

* * *

CACI is seeking a Sr. ServiceNow Developer on our Luke program. We are looking for a visionary Senior ServiceNow Developer to mentor our technical team and design robust, end-to-end solutions across the ServiceNow ecosystem.

Responsibilities:

  • Lead end-to-end implementation of complex ServiceNow solutions
  • Serve as the technical SME, evaluating complexity, and whether "out-of-the-box" (OOTB) functionality meets requirements
  • Identify "must-have" vs. "nice-to-have" features across core workflows (e.g., Incident, Change, Asset Management)
  • Act as the liaison with government technical leaders, program leadership and other stakeholders to identify, evaluate and integrate with enterprise service offerings
  • Deliver products in coordination with the agile project delivery teams and participate in briefings with program and government personnel as required
  • Enforce development standards, code reviews, and architectural principles to minimize technical debt and ensure upgrade-readiness
  • Focus on long-term scalability and strategic roadmap alignment
  • Compare the current state against the desired future state, assessing alternative requirements, determining whether excessive custom coding or third-party plugins align with ServiceNow platform optimization plans
  • Leading in the creation of technical designs that leverage out-of-the-box ServiceNow capabilities while managing necessary customization

Qualifications: 

Required:

  • Minimum 7 years’ experience and demonstrated knowledge of developing and directing the design, architecture and implementation of data services that include COTS products, security identity and access management services
  • Thorough experience with ServiceNow Configuration Management Database (CMDB)
  • Detailed experience with ServiceNow Common Service Data Model (CSDM)
  • Extensive experience designing/implementing ServiceNow solutions (e.g., ITSM, ITOM, HRSD, CSM)
  • Strong understanding of ServiceNow integrations, APIs, and data modeling
  • Experience working within an agile sprint development team environment using ServiceNow platform
  • Experience establishing enterprise service offerings
  • Ability to creatively collaborate with other program personnel to ensure a unified and well-executed goal
  • Composure and ability to lead with confidence and calmness when faced with competing high-priority projects and difficult decisions and when delivering solutions
  • Excellent written and verbal communications skills using MS Word and other tools
  • Excellent presentation development and delivery skills using MS PowerPoint
  • TS/SCI CI Poly
  • BA/BS Degree

Desired  

  • ITIL 4 Foundation Certification
  • Certified System Administrator (CSA)
  • ServiceNow developer certification, preferably Certified System Administrator (CSA)

-

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$103,800 - $218,100

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Skills Required

  • At least 7 years of experience developing and directing the design, architecture, and implementation of data services involving COTS products and security identity and access management services
  • Thorough experience with the ServiceNow Configuration Management Database
  • Detailed experience with the ServiceNow Common Service Data Model
  • Extensive experience designing and implementing ServiceNow solutions, including ITSM, ITOM, HRSD, or CSM
  • Strong understanding of ServiceNow integrations, APIs, and data modeling
  • Experience working within an Agile sprint development team using the ServiceNow platform
  • Experience establishing enterprise service offerings
  • Ability to collaborate with program personnel to achieve unified goals
  • Ability to lead confidently and calmly through competing priorities and difficult decisions
  • Excellent written and verbal communication skills using Microsoft Word and related tools
  • Excellent presentation development and delivery skills using Microsoft PowerPoint
  • TS/SCI clearance with CI Polygraph
  • Bachelor of Arts or Bachelor of Science degree
  • ITIL 4 Foundation Certification
  • ServiceNow Certified System Administrator certification
  • ServiceNow developer certification

CACI International Inc Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CACI International Inc and has not been reviewed or approved by CACI International Inc.

  • Healthcare Strength Pay is supported by a broad set of health-plan options across multiple national carriers, with telemedicine and tax-advantaged accounts included. Dental and vision choices are also described as multi-option, which strengthens overall coverage breadth.
  • Leave & Time Off Breadth Flexible Time Off is available for many salaried-exempt roles, while hourly roles accrue PTO, creating multiple time-off pathways by employment class. Paid disability coverage, fixed holidays, and paid leave programs (including parental leave and other leave types) further round out time-off and leave coverage.
  • Retirement Support Retirement support includes a 401(k) match structure described as 50% up to 8% of pay (effective 4%) and an Employee Stock Purchase Plan with a discount. Tuition reimbursement and certification support also add to the overall rewards package that complements core retirement benefits.

CACI International Inc Insights

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The Company
HQ: Reston, VA
17,673 Employees
Year Founded: 1962

What We Do

CACI’s approximately 23,000 talented employees are vigilant in providing the unique expertise and distinctive technology that address our customers’ greatest enterprise and mission challenges. Our culture of good character, innovation, and excellence drives our success and earns us recognition as a Fortune World's Most Admired Company. As a member of the Fortune 1000 Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index, we consistently deliver strong shareholder value. Visit us at www.caci.com.

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