Sr. Salesforce Engineer

KLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Senior Salesforce Engineer position.    

This person will join with other team members to develop CRM (Salesforce) Integrations and website administration, including the software development, testing, and systems automation. Under the supervision of superiors, they will be responsible for researching relevant technologies, developing new software solutions, and creating automation for both platform tests and upgrade procedures. They will also mentor, coach, and train entry and mid-level Salesforce engineers.   

Responsibilities  

• Develop Apex (classes and triggers), Lightning Web Components, Aura components, Visualforce, Screen Flows, custom labels, validation rules, reports, digital experience sites to extend Salesforce to support business requirements.  
• Assist with each release cycle to implement and deploy new/updates to existing applications and code.  
• Working with integrated applications such HubSpot, Zenkraft, Vertex, Oracle, DocuSign, Conga, and other custom applications.  
• Test, refine, and document programs including various types of testing - unit testing, integration testing, system and workflow testing, acceptance testing, regression, performance, exploratory testing, and automation testing in Selenium.  
• Striving towards coding best practices and data quality.  
• Perform peer code reviews.  
• Support bug fixes and implement enhancements to applications in Production.  
• Create design and user documentation as needed.  
• Utilize, communicate and enforce coding standards.  
• Seek and participate in personal development opportunities to maintain a detailed knowledge of industry standards, engineering best practices, and business needs.  
• Provide Technical Support - bug fixes and implement enhancements to applications in Production within defined SLA.  
• Adhere to development processes and workflows.  
• Work in a team or with multiple organizational departments in a dynamic and rapidly changing environment.  
• Support the Salesforce Administrator on occasion.  
• Mentor junior level engineers  
• Possess significant humility, hunger, and people smarts.  
• Take solutions proposed by others and expand on them to provide the desired outcome. Offer solutions to others.  
• Awareness of and demonstrate company values, policies and guidelines.   
• Suggest actions in advance and communicate development needs.   

• Volunteer for additional activities within their own team.  

  
  

   

Qualifications  

• Salesforce product knowledge and at least 5 years of Salesforce development experience required.  
• BS in Computer Science, Engineering, or related scientific field preferred.  
• Experience implementing and developing in Apex, Visualforce, Javascript, screen flows, custom labels, validation rules, reports, and digital experience sites required.  
• Experience architecting custom solutions in Salesforce.  
• Competency in HTML, XML, Flex, SQL, C#, .NET, MVC, CSS, REST and SOAP-based web services preferred.  
• Experience developing on other cloud platforms, such as Microsoft Azure or Amazon Web Services preferred.  
• Capable of problem identification and resolutions.  
• Ability to learn from others and adapt to standards.  
• Ability to express complex technical concepts effectively, both verbally and in writing.  
• Knowledge of client/server and internet systems architectures.  
• Ability to work in a team or with multiple organizational departments in a dynamic and rapidly changing environment.  
• Ability to pass a background check upon offer.  

This position does not qualify for VISA sponsorship.  

Driving Career Growth, Benefit Excellence: The KLD Advantage

At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. India compensation is based upon the local competitive market.

• Paid time off, that offers various time off options to help employees maintain a work-life balance, such as Casual, Earned, Sick, Special Leave, and Holidays
• Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs 
• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together
• A surrounding team of mission-driven individuals who genuinely love what they do 
• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees 
• India compensation is based upon the local competitive market

Who We Are 

KLDiscovery provides technology-enabled services and software to help law firms, corporations, and government agencies solve complex data challenges. With offices in 26 locations across 17 countries, KLDiscovery is a global leader in delivering best-in-class data management, information governance, and eDiscovery solutions to support the litigation, regulatory compliance, and internal investigation needs of clients. Our Nebula Ecosystem provides powerful end-to-end eDiscovery and enterprise-grade information governance. Through its global Ontrack data recovery business, KLDiscovery delivers world-class data recovery, disaster recovery, email extraction and restoration, data destruction, and tape management. 

We Provide Equal Employment Opportunity.

At KLDiscovery we believe that inclusion and diversity make us stronger. We are committed to fostering an inclusive environment for all employees that enhances wellbeing and belonging. We welcome and celebrate individuals of all backgrounds, experiences, and perspectives. 

We do not discriminate on the basis of race, color, religion, gender, pregnancy, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status. We are happy to support you with any accommodation request at any stage in our hiring process.

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