ABOUT THE ROLE
We are looking for an experienced Senior Salesforce Developer with strong expertise in Service Cloud to join our remote team in the Philippines.
This role involves developing and optimizing Salesforce solutions for business needs, working with Apex, Lightning Web Components (LWC), integrations, deployments, and both backend and frontend development. The developer will participate in agile ceremonies, stakeholder engagement, and technical planning while ensuring high-quality code, performance optimization, and adherence to Salesforce best practices.
While Service Cloud expertise is required, experience with Field Service Lightning (FSL) is highly desirable.
RESPONSIBILITIES
In this role, you'll get to
- administer, configure, customized custom development in Salesforce.com (Sales, Service & Marketing Clouds)
- develop Apex (classes and triggers), Visualforce*, (based on specific requirements) to extend Salesforce in order to support business requirements
- custom User Interface development, including Visualforce* pages/Lightning pages, Aura Components** and Lightning Web Components
- take ownership of deployments and release cycles to implement and deploy new features and updates to existing applications and code
- collaborate with IT / Developers for other systems in order to integrate across the business
- test (unit & systems), debug, have UAT coordination
- contribute to technical documentation.
- participate, communicate, and contribute to project planning, requirements elicitation, system design and team meetings with both the client and Onshore / Offshore team members
- perform other duties and tasks that though not documented here, are aligned with this role as it grows and evolves
REQUIREMENTS
On day one, we'll expect you to...
- have a BS/MS degree in IT, Computer Science, Business, or a Technical Discipline, or equivalent experience
- have 5+ years of experience as a Salesforce Developer or at least 2 years as a Lead/Senior Salesforce Developer
- have strong expertise in Salesforce Service Cloud
- be proficient in Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL
- have experience with Salesforce declarative tools such as Flows, Process Builder, and Validation Rules
- have hands-on experience with API integrations, including REST and SOAP, and middleware solutions
- have a solid understanding of Salesforce security, roles, profiles, and permissions
- have experience with Salesforce deployments, version control, and release management procedures
- have the ability to troubleshoot and resolve production issues efficiently
- have strong communication skills for stakeholder interaction and business requirement discussions
- have the ability to work independently and collaborate within an agile team
- have a fully functional and up-to-date computer with which to perform duties
- be willing to install next-generation endpoint protection on the computer
- be willing to work in 6:00 AM AEST (Sydney) | 9-hour shift
- be a current resident of the Philippines and legally perform work from there
- be willing to take on a full-time, contract-based position
- Experience with Field Service Lightning (FSL)
- Salesforce Platform Developer I & II certifications
- Experience with CI/CD pipelines and DevOps for Salesforce deployments
- Familiarity with Salesforce Experience Cloud (Communities)
- Prior experience in enterprise-level Salesforce implementations
Top Skills
What We Do
3GC Group is a transformational Managed Services provider, IT operations consultancy, and infrastructure design and implementor, orchestrated by former CxOs.
As technology operations continue to evolve, the need for companies to go digital increases. We empower IT leaders to stay on top of these dramatic advancements.
Elevating your day-to-day IT operations to a more stable, secure, and flexible environment will allow you to focus on the next evolution of technology in business. With a team of diverse technology and business experts, 3GC Group has built and supported enterprise solutions for over 20 years.
Here are our promises:
- No Big Assessments
- Business Alignment
- Experience Led Agility
- Actionable & Measurable Action Plan
