We are seeking an experienced Sr Sales Operations/Deal Desk & Order Management Specialist to support the deal desk and the end-to-end order process -- from quote to cash. The successful candidate has a keen eye for detail, exceptional organizational skills, and the ability to collaborate effectively with cross-functional teams to ensure seamless order processing.
The ideal candidate brings deep experience in B2B SaaS business models, hands-on expertise with Salesforce, and a proven track record managing complex deals including experience working with deals through channel partners.
Key Responsibilities
Manage the end-to-end order processing lifecycle, ensuring accuracy in deal structure, billing terms, software provisioning, and revenue recognition compliance working cross functionally to ensure alignment with company’s policies.
Process SFDC Opportunities by validating delivery, initiating subscription contracts, including entering post-close contract amendments / adjustments as needed.
Develop, document, and support standardized Deal Desk and Order Management SOPs across the global sales teams.
Liaison with OEM partners to ensure proper processing of OEM orders and reconciliation activities.
Ensure accurate tracking and reconciliation of partner margins, OEM royalties, and co-selling/referral credit attribution in Salesforce.
Assist Finance team with invoice collections, actively pursuing validation of payment timing, functioning as the expert on bookings & billings, and escalating any risk accounts.
Collaborate with internal teams to help identify opportunities for process optimization and efficiency gains, driving continuous improvement initiatives.
Qualifications & Requirements
5+ years of experience in Order Management, Deal Desk, and/or Sales Operations within a high-growth B2B SaaS enterprise software company
Proficiency with Salesforce CRM and exposure to Salesforce CPQ preferred
Hands-on experience processing channel and OEM deals
Understanding of SaaS business models, including ARR/MRR, upsell, cross sell, renewals, and multi-year billing structures
Skills Required
- 5+ years of experience in Order Management, Deal Desk, and/or Sales Operations within a high-growth B2B SaaS enterprise software company
- Proficiency with Salesforce CRM
- Exposure to Salesforce CPQ
- Hands-on experience processing channel and OEM deals
- Understanding of SaaS business models, including ARR/MRR, upsell, cross-sell, renewals, and multi-year billing structures
What We Do
Zimperium provides the only mobile security platform purpose-built for enterprise environments. With machine learning-based protection and a single platform that secures everything from applications to endpoints, Zimperium's solution provides on-device mobile threat defense to protect growing and evolving mobile environments. Our solutions include zIPS which runs locally on any mobile device and detects cyberattacks without a connection to the cloud and our first-of-its-kind Mobile Application Protection Suite (MAPS), a comprehensive solution that helps organizations protect their mobile apps throughout their entire life cycle. Zimperium’s MAPS is comprised of four solutions that help enterprises to build secure and compliant mobile applications. It is the only unified solution that combines comprehensive in-app protection with centralized threat visibility. zScan: Helps your mobile app development organization to discover and fix compliance, privacy, and security issues within the development process before you publicly release your apps; zKeyBox: Protects your secrets and keys so they cannot be discovered, extracted, or manipulated. zShield: Protects the source code, intellectual property (IP), and data from potential attacks like reverse engineering and code tampering. zDefend: Is an SDK embedded in apps to help detect and defend against device, network, phishing, and malware attacks. Zimperium was the first MTD provider to be granted an Authority to Operate (ATO) status from the Federal Risk and Authorization Management Program (FedRAMP). Headquartered in Dallas, TX, Zimperium is backed by Liberty Strategic Capital and SoftBank.
