Cleo’s Professional Services Project Management Office (PMO) is looking for a Senior Project Manager to support and be a part of our organization’s continued growth! The ideal candidate can present a successful record of delivering cloud-based, integration-focused solutions to external customers, with bonus points for B2B Integration and/or EDI experience. The Senior Project Manager will coordinate closely with both customer and internal teams and be responsible for the successful implementation of Cleo products and services. You will work closely with cross-functional teams on approved projects and ensure delivery outcomes are achieved within scope, schedule, budget, and quality constraints. The Senior Project Manager must feel comfortable working with Executive and Senior Leadership, Client Stakeholders, and Implementation Engineers. You will be a great fit if you are organized, possess a strong project management mindset with technical chops, stellar communication skills, and a readiness to grow and be challenged as part of a high-performing team.
Essential Duties & Responsibilities
- Manage a portfolio of projects including efforts tied to strategic accounts
- Deliver value to our customers by owning project delivery outcomes from kickoff to closure for customer-facing solutions
- Communicate regularly with project stakeholders on status, schedule, budget, and risk factors through each project phase
- Conduct project kickoffs, planning sessions, and regular delivery meetings
- Lead teams consisting of implementation engineers and influence everyone around you to deliver positive results for both Cleo and our customers
- Understand and communicate the value of Cleo’s solutions to our customers
- Thrive on assuming ownership for all project deliverables and outcomes
- Support organizational growth by following best practices related to time accounting, forecasting, and budgetary management
- Effectively communicate all project activities and needs with the customer and liaise with implementation engineers and other departments that support your projects
- Help shape a growing and results-focused PMO with your delivery experience and strong project management skillset
AI Fluency Competencies
- Apply AI across the project lifecycle: decide where AI can accelerate work (project plans, kickoff agendas, meeting notes, status reports, risk logs, action tracking) and where human judgment, customer relationships, and personal accountability must lead
- Help shape the PMO’s AI practices by piloting, documenting, and sharing repeatable AI workflows, templates, and prompts that improve delivery consistency and efficiency, and measuring their impact
- Stay curious and current on AI capabilities, and speak credibly with customers about how AI and automation are transforming B2B integration and how Cleo’s solutions fit into that picture
Prerequisites
- Bachelor’s degree in Computer Science, Management Information Systems, or related field
- 5+ years of work experience in Project Management with a desire for continued growth in the profession
- Project Management Professional (PMP) certification preferred
- Prior experience with EDI, MFT, data movement, or file transfer technologies highly preferred
- Experience managing resources, schedules, and budgets within Project Portfolio Management (PPM) or related software tools
- Must be well organized and detail-oriented
- Demonstrated experience delivering cloud-based technology solutions
- Exceptional stakeholder management and executive presentation skills
- Skilled in interacting and coordinating across multiple business and technical teams
- Ability to manage a portfolio of multiple customer projects concurrently
- Willingness to travel 15% to visit customer sites and operations, meet partners, attend industry events, and join team planning sessions.
- Compensation Range - $110,000 - $130,000
- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Remote work environment
- Representing a company with 4,000+ clients and a 99% retention rate
- Accelerated title and salary growth potential
- A fun and energetic work environment that makes you excited to go to work every day
We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at [email protected].
Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
Skills Required
- Bachelor’s degree in Computer Science, Management Information Systems, or a related field
- 5+ years of project management experience
- Experience delivering cloud-based technology solutions
- Experience managing resources, schedules, and budgets using Project Portfolio Management (PPM) or related software tools
- Exceptional stakeholder management and executive presentation skills
- Experience coordinating across multiple business and technical teams
- Ability to manage multiple customer projects concurrently
- Strong organizational and attention-to-detail skills
- Prior experience with EDI, MFT, data movement, or file transfer technologies
- Project Management Professional (PMP) certification
- Willingness to travel 15%
What the Team is Saying
Cleo Compensation & Benefits Highlights
-
Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life insurance, and mental‑health support. This breadth indicates strong core health protections.
-
Parental & Family Support — Parental and family support is portrayed as substantial, with generous paid leave for primary and secondary caregivers and family-related benefits. Caregiver-focused programs and childcare support are also noted.
-
Retirement Support — Retirement benefits are characterized as solid, with company matching for pension/401(k) referenced publicly. Historical materials also point to a strong match for U.S. employees.
Cleo Insights
What We Do
Join. Grow. Lead the Future of Supply Chain. At Cleo, we don’t just integrate supply chains—we orchestrate them. As the pioneer and global leader of the Supply Chain Orchestration software category, Cleo is helping thousands of companies around the globe drive transformation, deliver excellence, and shape the future of their global operations. Whether you're joining us from outside or growing within, Cleo is your platform to lead with purpose, innovate with impact, and thrive in a culture that champions your growth. Why Join Us? Strategic Influence: Be at the helm of global supply chain strategy, driving decisions that impact customers, partners, and communities worldwide. Innovation-Driven Culture: Work with the latest in AI, automation, and digital supply chain platforms to solve complex challenges. End-to-End Visibility: Lead across planning, sourcing, logistics, and fulfillment—connecting dots others can’t see. Sustainability at the Core: Help build ethical, transparent, and sustainable supply chains that make a difference. Why Grow with Us? Leadership Development: Access world-class programs, executive mentorship, and rotational opportunities to accelerate your career. Internal Mobility: We prioritize internal talent—your next big opportunity could be just one conversation away. Recognition & Impact: Your ideas matter. Your leadership is visible. Your success is celebrated. Inclusive Community: Thrive in a diverse, collaborative environment where every voice is heard and respected. Our Promise We are a top talent destination for supply chain leaders technology who want to make bold moves, solve real-world problems, and grow without limits. Whether you’re stepping into your first leadership role or scaling new heights, your journey starts here. Cleo … never stops
Why Work With Us
Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.
Gallery
.jpg)
Cleo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
