As a Sr. Sales Executive for TTEC Digital and working remotely, you’ll drive new-logo growth through the sale of Gemini Enterprise solutions and the broader TTEC Digital portfolio. You’ll help enterprise organizations transform customer engagement by combining AI, cloud, data, CX strategy, and technology.
This is a new logo role focused on creating new opportunities, penetrating net-new enterprise accounts, developing executive relationships, and closing transformational deals. You’ll serve as a trusted advisor to senior business and technology leaders, connecting their business challenges to differentiated Gemini Enterprise and TTEC Digital solutions.
What You’ll Be Doing
You’ll own the full sales cycle—from identifying and targeting new accounts through prospecting, executive engagement, solution development, negotiation, and close. You’ll build and execute territory and account strategies designed to consistently create new-logo pipeline and deliver revenue against aggressive targets.
You’ll lead with the business value of Gemini-powered customer engagement and AI, engaging executives across Customer Experience, Contact Center, Customer Service, Digital, Technology, Data & AI, and Operations.
Working with TTEC Digital solution architects, consultants, Google Cloud/Gemini specialists, and delivery leaders, you’ll develop compelling solutions that address complex customer challenges and differentiate TTEC Digital in the marketplace.
Key areas of focus include:
- New-logo acquisition: Identify, prospect, penetrate, and close net-new enterprise accounts.
- Pipeline creation: Generate qualified pipeline through targeted prospecting, account mapping, executive outreach, partnerships, events, and referrals.
- Executive engagement: Establish relationships with C-suite and senior decision-makers and create access to economic buyers.
- Position Gemini Enterprise as a strategic platform for AI-powered customer engagement and service transformation.
- Solution selling: Connect customer challenges to Gemini Enterprise, AI, cloud, data, consulting, and TTEC Digital services.
- Opportunity leadership: Orchestrate internal teams and customer stakeholders through complex sales cycles.
- Revenue growth: Consistently achieve new-logo bookings, revenue, pipeline, and activity targets.
- Competitive selling: Differentiate TTEC Digital and Gemini Enterprise against CX, CCaaS, AI, cloud, and services competitors.
- Forecast discipline: Maintain accurate pipeline, opportunity strategy, close plans, and forecasts.
During a Typical Day, You’ll
- Research and prioritize net-new enterprise accounts based on CX, AI, cloud, and contact center transformation potential.
- Build relationships with C-level and senior executives across CX, Customer Service, Technology, Digital, Data & AI, and Operations.
- Prospect into organizations where there is a compelling business case for AI-powered customer engagement.
- Develop account-entry strategies and identify whitespace, buying centers, influencers, and economic buyers.
- Conduct executive discovery to understand business priorities, CX challenges, technology environments, and transformation initiatives.
- Position Gemini Enterprise and TTEC Digital’s broader capabilities around high-value business problems rather than technology alone.
- Create and advance opportunities from prospecting through qualification, solution development, negotiation, and close.
- Partner with solution architects and subject matter experts on proposals, demonstrations, business cases, and executive presentations.
- Maintain a healthy new-logo pipeline, aggressively progress pursuits, and maintain accurate forecasts.
What You Bring to the Role
- 10+ years of enterprise technology, SaaS, PaaS, cloud, AI, CX, CCaaS, or professional services sales experience.
- Demonstrated new-logo hunting track record, including personally originating and closing enterprise accounts.
- Consistent success achieving or exceeding aggressive sales quotas.
- Proven ability to create pipeline through self-generated prospecting and account development.
- Experience selling complex, transformational solutions with six- and seven-figure+ deal potential.
- Experience selling into Customer Experience, Contact Center, Customer Service, Digital, Technology, Data & AI, or Operations organizations.
- Understanding of AI, cloud, CX, and digital transformation, with the ability to translate technology into business outcomes.
- Executive presence and demonstrated ability to establish C-suite and senior business/technology relationships.
- Strong consultative and value-selling skills, including the ability to create demand around solutions customers may not yet be actively evaluating.
- Experience navigating complex enterprise buying processes and multi-stakeholder sales cycles.
- Ability to independently develop territory and account strategies and prioritize the highest-value opportunities.
- Strong competitive selling, negotiation, communication, and closing skills.
Skills Required
- 10+ years of enterprise technology, SaaS, PaaS, cloud, AI, CX, CCaaS, or professional services sales experience
- Demonstrated new-logo hunting track record, including personally originating and closing enterprise accounts
- Consistent success achieving or exceeding aggressive sales quotas
- Experience creating pipeline through self-generated prospecting and account development
- Experience selling complex, transformational solutions with six- and seven-figure or larger deal potential
- Experience selling into Customer Experience, Contact Center, Customer Service, Digital, Technology, Data and AI, or Operations organizations
- Understanding of AI, cloud, CX, and digital transformation, with the ability to translate technology into business outcomes
- Executive presence and ability to establish C-suite and senior business or technology relationships
- Strong consultative and value-selling skills, including creating demand for solutions customers may not yet be evaluating
- Experience navigating complex enterprise buying processes and multi-stakeholder sales cycles
- Ability to independently develop territory and account strategies and prioritize high-value opportunities
- Strong competitive selling, negotiation, communication, and closing skills
TTEC Digital Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TTEC Digital and has not been reviewed or approved by TTEC Digital.
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Wellbeing & Lifestyle Benefits — Wellbeing resources include Calm access, specialized programs (e.g., Pelago, Maven, Sword), and a Lifestyle Spending Account for wellness activities. These offerings extend beyond core medical to support mental health and daily wellness needs.
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Leave & Time Off Breadth — Time-off programs cover PTO, sick/wellness time, paid holidays, and paid parental leave, with some Digital roles describing manager‑discretion “unlimited PTO.” This structure can offer flexibility for corporate/tech roles when team norms support it.
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Healthcare Strength — Core coverage spans medical, dental, vision, telemedicine/behavioral health, EAP, and optional protections like critical illness, accident, legal, ID‑theft, and pet insurance. The breadth indicates a comprehensive health offering on paper across physical and mental care.
TTEC Digital Insights
What We Do
TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.
