For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Risk Solutions/Loss Control group is looking for a Senior Risk Solutions Consultant to join our growing team in Nashville, TN. Position is eligible for a fully remote arrangement with local travel. This is a full-time, exempt role.
POSITION OVERVIEW:
Conducts high level technical evaluations and loss analysis of more complex prospective or existing policyholders in a consultative manner. Identifies and analyzes exposures and controls. Delivers consultative and technical services to policyholders. Develops and delivers service strategies in collaboration with underwriting and agency partners to insureds.
IN THIS ROLE, YOU WILL:
- Conduct field surveys on prospect and existing policyholders and writes reports for underwriting.
- Creates and delivers loss analysis.
- Develop and deliver meaningful service solutions.
- Create and follow up on essential recommendations.
- Develop effective relationships with underwriting and agency partners that drives continual collaboration.
- Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls.
- Takes initiative to enhance risk solutions / industry knowledge through participation in educational programs and training sessions.
- Communicates ideas or positions in a persuasive manner that build support, agreement, and commitment.
- Coach / mentor newer in career staff as appropriate.
KEY MEASURERS OF SUCCESS:
- Quality of work product – both survey and service
- Partnership with underwriting and agency partners
- Innovative ideas and implementation for quality and efficiency gains
- Ability to demonstrate improvements in loss ratio, loss frequency, and loss severity, on assigned service accounts
WHAT YOU NEED TO APPLY:
- At least 5 years Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier.
- B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent.
- Motivated self-starter with demonstrated initiative; ability to work independently with minimal direction.
- Strong to exceptional communication skills, both verbal & written
- Professional loss control certification preferred to include CSP, CFPS, CIH, PE, CPCU, ARM.
- Strong to exceptional analytical & problem-solving skills.
- Demonstrated project management skills.
- Ability to work in a dynamic environment on multiple projects, tasks or assignments.
- Results focused.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Ability to travel as necessary.
- Ability to sit and/or stand for extended periods.
- Ability to walk through customer buildings and facilities.
- Ability to climb a ladder to various heights and maintain balance while performing work tasks.
- Ability to work in a fast-paced environment.
This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.
CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
Benefits include:
- Medical, dental, vision, life, and disability insurance
- 401K with a company match
- Tuition reimbursement
- PTO
- Company paid holidays
- Flexible work arrangements
- Cultural Awareness Day in support of IDE
- On-site medical/wellness center (Worcester only)
- Click here for the full list of Benefits
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:[email protected] and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
Skills Required
- At least 5 years of Risk Solutions or Loss Control field experience with a commercial lines national or regional insurance carrier
- Bachelor of Science degree in health and safety, science, engineering, or a related field
- Ability to work independently with minimal direction
- Strong to exceptional verbal and written communication skills
- Professional loss control certification such as CSP, CFPS, CIH, PE, CPCU, or ARM
- Strong to exceptional analytical and problem-solving skills
- Demonstrated project management skills
- Ability to manage multiple projects, tasks, or assignments in a dynamic environment
- Results-focused approach
- Ability to travel as necessary
- Ability to sit or stand for extended periods
- Ability to walk through customer buildings and facilities
- Ability to climb ladders and maintain balance while performing work tasks
The Hanover Insurance Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Hanover Insurance Group and has not been reviewed or approved by The Hanover Insurance Group.
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Healthcare Strength — Healthcare coverage is positioned as robust, spanning medical, dental, vision, life and disability options, alongside wellness supports like coaching and assistance programs. Access to added services such as health advocacy, flu shots, and location-specific on-site clinics appears to strengthen the overall package.
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Retirement Support — Retirement benefits are described as strong, highlighted by a 401(k) match up to 6% and additional financial programs like profit sharing/pension options in some descriptions. An employee stock purchase discount and free financial planning are also presented as meaningful financial-security add-ons.
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Leave & Time Off Breadth — Time-off benefits appear generous, with four weeks of PTO at hire, multiple holidays, and the ability to purchase additional PTO. Hybrid/flexible work arrangements are frequently presented as enhancing the overall value of total rewards.
The Hanover Insurance Group Insights
What We Do
The Hanover is a leading provider of property and casualty insurance in the United States. We’ve been named to Forbes’ list of “Best Mid-Size Employers” since 2015, and have more than 4,200 employees in 35 branch offices, covering more than two million individual and business policyholders. As an employer of choice, The Hanover provides a unique experience, combining a long, proud history of delivering its promises, and a forward-thinking, innovative culture mentality. At The Hanover, you will gain new experiences, expand your skill set, and build your career working for an industry leader and one of the fastest growing companies in the insurance industry. Our compensation and benefits programs are based on the strong belief that our people are our company's most valuable asset. We offer comprehensive benefits to help our team members stay healthy, build financial security, balance work and personal responsibilities, and achieve their professional goals.
