Note: For technical and other select roles, your first day will be spent at our HQ in Medford, MA to facilitate a smooth onboarding experience. Willingness to travel is required, as you may need to attend on-site team meetings from time to time.
About The Role:
We're looking for a Senior Ruby on Rails Engineer to build and support critical, client-facing and internal systems that provide real-time roadside assistance to a diverse customer-base, which range from OEM & Insurance carriers to connected vehicles. This individual will lead initiatives through all technical roadmap phases- design, implementation, testing, and maintenance, while continuously improving system health & quality. We are continuously making strides towards a true CI/CD culture and conduct daily Releases, and this individual would be comfortable working in a fast-paced environment, with limited supervision, while maintaining and improving software and reliability metrics.
Key Outcomes:
- Technical accountability of team product domains and support.
- Senior level IC code contribution while setting and improving coding practices and standards.
- Work closely with Product managers to set expectations, clarify requirements, and communicate solution designs.
- Demonstrate technical expertise in multiple domains and mentor other developers on team.
- Collaborate with cross-functional team members on all aspects of product development.
- Identify technical opportunities, draft proposals, architect, plan and implement solutions with the team.
- Instrument monitors and provide post-launch support to live systems.
Qualifications:
- You have 7+ years of experience in building large-scale web applications.
- Highly proficient in Ruby on Rails(including Sidekiq) and have a track record of delivering successful projects.
- In-depth understanding of systems design, and scalable & reliable-data, API(REST/GraphQL) and presentation layers.
- Expert in data modeling and in working with data storage and retrieval systems, in particular Redis, SQL, Postgres.
- Ability to own complete features and systems end-to-end - conception, breakdown, implementation, deployment.
- Conversant with multiple system, API, and code design patterns and paradigms, and can advocate and influence peers to adopt and implement effective practices.
- Appetite to learn new technologies quickly and onboard to stack.
- A self-starter, results-oriented individual with excellent problem solving skills.
- CS or Engineering related Degree.
Nice To Haves:
- GraphQL
- Elastic Search
- Datadog
- ReactJS
- CircleCI/Harness
- United States: AZ, FL, GA, NH, IL, KY, MA, MI, NC, NM, TN, VA, CA
The anticipated closing date to submit applications for this role is November 15th, 2025.
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
- Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
- Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
- Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually.
- Family Support: Parental planning benefits to assist associates through life’s milestones.
- Bonus/Incentive Programs
Join Agero and experience a workplace that invests in your success both personally and professionally.
*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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What the Team is Saying
What We Do
Agero is a leading provider of driver assistance, accident management, consumer affairs support and connected vehicle services for stakeholders across the automotive industry, including the world’s largest automakers, auto retailers, insurers, rideshare providers and other brands.
As the driving force behind mobility support throughout all points in the vehicle ownership journey - from purchase to maintenance and breakdown to resell or trade in - we deliver a suite of powerful, innovative services and technology solutions that enable our 100+ clients to provide their drivers with enhanced communication, safety, and convenience for whatever their vehicle need.
Why Work With Us
At Agero, our solutions help drivers when they need it most. Our work directly impacts the lives of over 12 million people each year, providing safety and peace of mind. We offer a unique career environment that combines the spirited energy of a fast-paced team with the stability of an established leader. Here you transform the road ahead and shap
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Agero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best
