What will you do?
We are seeking a Quality Engineer to support our Manufacturing Lines, focusing on process audits, corrective actions, customer complaint investigations, and solution implementation. The successful candidate will be responsible for ensuring the quality of our Chillers Products and driving continuous improvement initiatives to reduce customer claims, reworks, and scrap.
Key Responsibilities:
Process Audits:
Conduct regular process audits to identify deviations from standard operating procedures and quality standards.
Identify areas for improvement and implement corrective actions to prevent recurrence.
Corrective Actions:
Develop and implement corrective actions to address quality issues and prevent recurrence.
Collaborate with cross-functional teams to identify root causes and implement effective solutions.
Customer Complaints Investigation:
Investigate customer complaints and claims to determine root causes and implement corrective actions.
Collaborate with customers to resolve issues and improve satisfaction.
Problem Solving and 8D:
Apply problem-solving methodologies, including 8D, to tackle recurring issues and customer claims.
Lead cross-functional teams to identify and implement effective solutions.
Quality Metrics and Reporting:
Track and analyze quality metrics, including customer claims, reworks, and scrap.
Provide regular reports to management on quality performance and initiatives.
Collaboration and Communication:
Collaborate with cross-functional teams, including manufacturing, engineering, and supply chain.
Communicate effectively with customers, suppliers, and internal stakeholders.
What are we looking for?
Bachelor’s degree in Engineering (Mechanical, Industrial, or related field).
Minimum of 2 years of experience in quality engineering or related roles.
Experience with process audits, corrective actions, and problem-solving methodologies (8D, Root Cause Analysis, etc.).
Strong analytical and problem-solving skills.
Excellent communication and collaboration skills.
Ability to work in a fast-paced environment and prioritize multiple tasks.
Knowledge of quality management systems (ISO 9001, etc.) is a plus.
Preferred Skills:
Experience with Chillers Products or similar industries (HVAC, refrigeration, etc.).
Familiarity with lean manufacturing and continuous improvement initiatives.
Certification in quality engineering (CQE, etc.) or Six Sigma is a plus.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and dynamic work environment.
If you are a motivated and detail-oriented individual with a passion for quality engineering, please submit your application.
Top Skills
What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission.
Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
