Sr. Quality Assurance Analyst

Posted 19 Days Ago
Be an Early Applicant
Richmond Hill, ON, CAN
In-Office
Senior level
Retail
The Role
Lead QA activities including designing and executing test strategies and plans, reviewing requirements, documenting and tracking defects, managing UAT, advising QA associates, and recommending process improvements to ensure high-quality application rollouts.
Summary Generated by Built In

Some of what you will do: 

Under general direction, carves out procedures to ensure that all information systems products and services meet organization standards and end user requirements. Thoroughly tests applications to ensure proper operation and freedom from defects. Documents all defects and works to resolve them with developers and other analysts. Reports test progress on defect list to management. Devise improvements to current procedures. Performs workflow analysis and recommend quality improvements. Provide functional guidance to QA associates.

 

Specifically, you will:

  • Develop, implement and update software QA methodology to ensure the rollout of high-quality applications

  • Design and Implement test strategies and test plans for projects or enhancements

  • Review project documents such as requirement document and design document, identify test scenarios

  • Work with development team and end users to document QA / User Acceptance test cases, prepare necessary test data

  • Execute test plan and test cases in QA test cycle, manage user acceptance test cycle, provide regular test progress updates to project sponsors and / or project teams

  • Provide training and guidance to quality assurance associates if required

  • Recommends quality improvements

 

 

Some of what you need:

  • 5-8 years of QA experience, preferably involving financial or retail systems (Ecommerce)

  • A college or university degree preferred with a focus on Computer Science

  • Working knowledge of various QA software, such as JIRA, Quality Center, Azure DevOps

  • Proficient in MS Office Suite Software (Word, Excel, Power Point, etc.)

  • SQL Working Experience in leading Database software such as DB2, MS SQL Server, etc.

  • Working knowledge in various Operation Systems such as Windows, IBM iSeries (AS/400), Linux

  • Playwright and Javascript experience (Appium experience is an asset)

 

 

 

Physical Requirements / Working Conditions:

  • Office environment

 

Some of what you will get:

  • Associate discount

  • Health and Dental benefits

  • RRSP/DPSP

  • Performance bonuses

  • Learning & Development programs

  • And more...

 

About Us
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the TeamAbout the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Skills Required

  • 5-8 years of QA experience
  • Experience with financial or retail systems (eCommerce)
  • College or university degree focused on Computer Science
  • Working knowledge of JIRA
  • Working knowledge of Quality Center
  • Working knowledge of Azure DevOps
  • Proficient in Microsoft Word, Excel, PowerPoint
  • SQL working experience
  • Experience with DB2
  • Experience with MS SQL Server
  • Working knowledge of Windows
  • Working knowledge of IBM iSeries (AS/400)
  • Working knowledge of Linux
  • Playwright experience
  • JavaScript experience
  • Appium experience

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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