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Job DescriptionQuality Assurance Engineering Manager
The details:
Our Quality Assurance Engineering Managers lead and line-manage 6-8 SDETs in one of our vertical domains, across 3-4 cross-functional teams, that are responsible for ensuring quality across our industry-leading API that has already processed over £50 billion of cross-border transactions for over 5 million end-users, and is available to our clients 24/7.
Our usual team structure consists of an Engineering Manager, Product Manager, Agile Delivery Manager, 4 Software Engineers and 2 SDETs.
Lead, support, mentor, line-manage and grow SDETs of varying levels of seniority
Managing productivity of the SDETs across the tribe
Responsible for the overall quality of engineering output of the domain
Hiring, retaining, and growing top QA talent
Drive quality excellence and best quality engineering practices, working closely with QA engineers, software engineers and engineering managers to build high-quality architectures and systems
Work on QA strategy with the Head of QA to define a roadmap that’s compelling, while collaborating with product management teams across the domain
Drive both medium and long-term QA objectives and key results with full responsibility for execution across the tribe
Decides where to invest QA effort by making pragmatic decisions in regards to cost vs value
Become a domain expert, not only with technical and QA expertise, but also in regards to our product offering and how our products are used by our customers
Clearly communicate the risks, successes, and missteps as you define and execute on the QA vision for the domain
Champion change cross-functionally not just across your domain but the whole QA organisation
Embeds our values - Be Human, Better Together & Own It, together with our quality engineering principles in everything we do, leading by example
Represents the QA organisation in the wider engineering and tech community
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
Basic Qualifications
8+ years of relevant work experience and a Bachelors degree, OR 11+ years of relevant work experience
Preferred Qualifications
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
Experience:
Experience managing SDETs across one or more teams simultaneously
Been responsible for ensuring solutions across large cloud-native architectures are of high quality, are well-tested and fault-tolerant
Been responsible for developing the testing architecture of large scale, highly available cloud solutions
Has driven positive change towards Continuous testing, DevOps and Agile
Experience working with Agile process and principles, working together with product teams
Has an understanding of Cloud-Native architectures and practices. To name some: high-availability, high-scalability, microservices, 12-factor apps, CI/CD, heavy testing automation and observability
Has previous hand-on experience of API testing
Has experience of Contract testing
Ideally from a background in FinTech, Payments or Financial Services
Skills:
Passionate about growing others while growing yourself. An interest for continuous improvement and helping SDETs to feel part of something bigger
Continuous improvement on processes and ways of working around the SDLC
A mindset compatible with continuous deployment, agile planning, cloud-based systems, experimentation and testing
Comfortable challenging the status quo and always curious about the way things work
Strong business and technical vision
Ability to communicate effectively with technical and non-technical stakeholders, both verbally and in written form
Customer focus
Ability to make decisions and recommendations based on incomplete or ambiguous information
Coding ability in a modern programming language such as Ruby, Scala, Java, Javascript or Python
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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What We Do
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges,
growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world.
Progress starts with you
For more information, visit visa.com/about, @LifeatVisa Instagram, and @VisaNews on X.
Why Work With Us
At Visa, every voice powers progress. We believe inclusion fuels innovation — and that unique perspectives create better outcomes for our teams, our business, and the world we serve. With more than 13K members across our Employee Resource Groups, you’ll find community, allyship, and opportunities to lead, learn and make an impact beyond your desk.
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