Sr. Project Manager, Software

Reposted 14 Days Ago
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Peabody, MA, USA
In-Office
115K-125K Annually
Senior level
Cloud • Enterprise Web • HR Tech
The Role
The Senior Project Manager oversees client implementations, manages multiple projects, ensures project success, performs business analysis, and mentors team members while fostering client satisfaction and continuous improvement.
Summary Generated by Built In
Job Summary & Responsibilities

The Senior Project Manager is responsible for all phases of client implementations, including scope definition, planning & scheduling, budgets, communications, and resources. They understand these project phases well and can guide less-senior Project Managers in their work to be successful. The Senior Project Manager will perform some Business Analysis in this role. The Senior Project Manager will work closely with clients, Access team members, and the Director to ensure success of projects and the overall Professional Services program.


Primary Functions:

  • Develop and manage detailed project plans, plan templates, and holistic risk management strategies
  • Manage multiple projects, typically the larger and more complex projects, which may entail multiple change management challenges
  • Up to 10% of role will include Business Analysis; the Project Manager will also oversee, influence, and provide direction to other team members performing Business Analysis
  • Assisting with project oversight and project performance reviews
  • Demonstrated ability to turn around troubled projects
  • Influence and provide direction in project management
  • Facilitate, internally and externally, all implementation services including Data Conversion, Application Configuration, Report Writing, Quality Control, Installation, Development, Integration and Training
  • Successfully lead team members outside of Professional Services where little formal authority exists
  • Operate effectively within a large, matrixed organization, building cross team relationships through trust, respect, and accountability
  • Set and achieve personal and project objectives, ensuring a high degree of performance and resulting in extremely positive client satisfaction
  • Provide standard reports to the client and statistical/analytical reports to leadership, also inspects for areas for improvement within the team and puts improvement ideas into action
  • Manage project/program expenditures including budgeting, billing, and forecasting
  • Embodies continuous improvement of project management processes and practices
  • Passionate driver of positive change and is a change champion
  • Assist with sales proposals and business development activities
  • Above all else, demonstrates integrity of word, mind, and action

Secondary Functions

  • Mentors other team members to improve their documentation and project tool skills
  • Duties, responsibilities and activities may change at the direction of leadership
  • Able to travel to client locations when needed

Education and Years of Experience

  • Degree in Computer Science or relevant discipline
  • 7 years of relevant experience as a client-facing project manager for enterprise software implementations
  • PMP® or equivalent designation
  • Equivalent combination of training and experience will be considered

Knowledge, Skills and Abilities

  • Sound knowledge of project management methodology and tools used for software implementation services
  • Knowledge of the full software development lifecycle
  • Excellent documentation skills, including expertise with a Project Management Tool
  • Excellent leadership skills with a take-charge, can-do approach
  • Good understanding of relevant organizational change management issues
  • Ability to effectively set and manage expectations and influence discussions
  • Ability to execute on decisions using sound decision-making skills and judgment abilities
  • Superior interpersonal, communication, and time management skills

Physical requirements (lifting, etc.):

  • Standard office environment
  • Ability to work flexible work hours to meet operational demands
  • Local, national and/or international business travel is required

All qualified applicants will receive consideration for employment. EEO/AA/Minorities/Females/Disabled/Vets

Pay Range

$115,000-$125000

Skills Required

  • Degree in Computer Science or relevant discipline
  • 7 years of relevant experience as a client-facing project manager for enterprise software implementations
  • PMP® or equivalent designation
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The Company
HQ: Woburn, MA
932 Employees
Year Founded: 2004

What We Do

Access is the fastest growing information management provider, globally. We’ve grown through our commitment to exceeding the expectations of our clients, company and community every day. We’re dedicated to delivering the very best customer experience to our clients, growth opportunities for our team members and active involvement and service to our local communities. For businesses requiring secure, cost-effective management of paper and digital documents, Access is the responsive partner with the proven expertise to help leverage your information assets. Access delivers extensive paper and digital document services with powerful technologies, analytics, and metrics to manage the lifecycle of your documents and, unlike traditional document storage options or technology offerings that only provide a partial solution, we provide comprehensive solutions and the very best service that advance the way our 27,500 clients manage information.

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