Assesses project performance and documents and communicates lessons learned to increase institutional knowledge. Builds collaborative relationship that increases customer's perception of the value Blue Yonder brings to their business and expands future business opportunities. Collaborates with appropriate Blue Yonder resources on customer's business, organization and culture to strengthen their credibility as trusted advisors. Conducts oneself in a professional manner at all times with Blue Yonder customers and internal associates. Conducts performance reviews and provides guidance, feedback, coaching, mentoring and developmental experiences to project team. Coordinates and facilitates system handover to Support Services. Ensures project team adheres to Blue Yonder policies, procedures, methodologies and quality standards. Escalates issue that may have a financial impact. Establishes a strategic relationship with each customer that transcends the tactical implementation details, thus ensuring appropriate focus on longer-term customer objectives. Generates Statements of Work and customer proposal documents. Identifies project resource requirements. Leads project team in the resolution of customer project issues, escalating to appropriate parties as needed. Liaises with the various Blue Yonder departments to resolve customer project issues. Maintains Customer and Project sites within jCES. Manages budgets and invoicing. Manages multiple, concurrent services engagements. Manages project quality to ensure customer satisfaction and ROI. Manages service engagement budgets, including travel expense budgets, and reviewing billing for all services engagements. Maximizes margin on service engagements. Provides regular project communication and status reporting. Resolves project issues including budget, timeline, and scope. Works with Resource Controllers to plan long-term project resource requirements
Our Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Skills Required
- Manage multiple, concurrent services engagements
- Generate Statements of Work and customer proposals
- Manage budgets, invoicing, travel expense budgets, and review billing
- Maintain Customer and Project sites within jCES
- Coordinate and facilitate system handover to Support Services
- Lead project team, conduct performance reviews, provide coaching and mentoring
- Ensure adherence to company policies, procedures, methodologies and quality standards
- Build strategic customer relationships and act as trusted advisor
- Identify project resource requirements and work with Resource Controllers for planning
Blue Yonder Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blue Yonder and has not been reviewed or approved by Blue Yonder.
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Leave & Time Off Breadth — PTO is described as generous or “unlimited” in the U.S., alongside paid holidays, sick time, and two paid volunteer days. These policies are often highlighted as strengths that support work–life balance.
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Flexible Benefits — Remote-work options and flexible arrangements are emphasized as part of the package. This flexibility is valued alongside compensation and can help offset middling pay for some roles.
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Healthcare Strength — Medical, dental, and vision coverage are provided, with mental health/EAP support and HSA/FSA options referenced. These core coverages are portrayed as solid and comprehensive.
Blue Yonder Insights
What We Do
Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder - Fulfill your Potential Blue Yonder’s tagline “Fulfill Your Potential” reflects the company’s mission to empower every organization and person on the planet to fulfill their potential. Each day, our global teams of associates and business partners work together to accelerate global economic growth, increase sustainability and prosperity with a Sonoran Spirit.
