Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation as part of our recruitment process, please contact us at [email protected]. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.
This role can work remotely from anywhere in the USA, excluding its territories. You must be legally authorized to work in the USA. Bixal does not provide visa sponsorship.
Bixal, a fast-growing agency providing holistic Digital Transformation to clients based in Fairfax VA, is seeking a Senior Program Manager to join our dynamic team. The ideal candidate is a seasoned program manager and digital product specialist, a problem solver, a strong communicator, and both a confident and empathetic leader. The Senior Program Manager's responsibilities will include ensuring successful delivery of medium to large website content management system migration and redesign projects for the federal government. The Senior Program Manager will work closely with a matrixed team to provide project oversight and ensure high quality outputs, and be adept at problem solving and risk mitigation, coaching and mentoring project team members, and hands-on project management.
Important note
This is a full-time proposal position contingent on contract award.
Responsibilities
- Establish and monitor goals, objectives, performance requirements, standards, and accountability with metrics to meet project requirements as well as Bixal standards.
- Work with the Technical Lead to support all aspects of digital services client engagements, including client relationship management, solution delivery, quality management, profit and loss, and contract execution.
- Define and implement processes to add structure, gain efficiencies, manage risk, and ensure all outputs achieve the upmost quality.
- Engage and build relationships with both technical and non-technical stakeholders to inform project objectives amidst broader business goals.
- Utilize deep working knowledge of Agile Methodologies to lead project operations from inception through deployment and maintenance.
- Plan, develop, implement, and evaluate overall program policies and direct cross-functional managers and team members.
- Ensure contract compliance and maintain deliverable schedules for projects.
Qualifications
- Bachelor's Degree in a relevant field, plus at least 10 years of related experience.
- Significant experience in project development from inception to deployment and demonstrated capability in managing multi-task contracts and/or subcontracts of various types and complexity, specifically working with U.S. government agencies.
- Excellent oral and written communication skills, acute attention to detail, and organizational skills.
- Demonstrated history of interfacing with cross-functional teams, senior management, external clients, and other stakeholders.
- Demonstrated history of problem-solving and solution identification.
- Experience in human-centered design and adoption of Agile mindset.
- Strong experience and comfortability with Microsoft Office suite and virtual collaboration tools (such as Miro, Adobe Acrobat Pro., etc)
- Must be able to obtain Public Trust clearance.
Nice to Haves
- Experience managing projects focused on website content management system migration, website operations and maintenance, and web content design activities.
- Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) certification.
- Project Management Professional (PMP) or Project Management Institute Agile Certified Practitioner (PMI-ACP) certification.
Competitive base salary
Flex hours
Work from home flexibility
401K with matching incentive
Parental Leave
Medical/dental/vision benefits
Flex Spending Account
Company provided short-term disability
Company provided life insurance
Commuter benefits
Generous PTO
11 Paid holidays
Professional development opportunities
New business referral bonus
Please note that candidates selected may undergo a background investigation and, if applicable, meet eligibility requirements for suitability.
Bixal is an equal opportunity and affirmative action employer. It ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law. We are dedicated to promoting diversity, equity, and inclusion within our organization and beyond.
What We Do
Bixal is a woman-owned, mission-driven organization determined to improve people’s lives through human-centered strategies and transformative technologies.
We deliver on this promise by partnering with leading federal agencies to conceive and create powerful data-driven customer experiences. We take a people-absolutely-first approach to solving complex organizational challenges and gracefully balance cutting-edge technical chops with a deep sense of empathy and understanding.
We’re a diverse group of strategists, designers, engineers, and thinkers and our common belief is that everyone has the right to an effective government. Every day, we work to help our federal partners deliver a better customer experience to the American public and communities around the world.
Service Offerings:
Strategic Communications
Learning and Knowledge Management
Agile Development
Customer Experience
Data Science and Analytics
Cloud Computing
