- Own the end-to-end delivery of web initiatives--from strategy to execution, actively managing backlog, writing user stories, and ensuring timely sprint delivery.
- Define and maintain the product vision, roadmap, and backlog for all web properties and align web initiatives with business goals, marketing strategies, and customer experience objectives.
- Prioritize features and enhancements based on data-driven insights and stakeholder input.
- Drive the website content strategy, ensuring content is aligned with brand voice, SEO best practices, and customer engagement goals.
- Collaborate with marketing and creative teams as well as external vendors to deliver compelling, personalized, and dynamic content experiences.
- Establish governance for content creation, approval, and publishing processes and identify emerging trends, technologies, and best practices to drive innovation across web platforms.
- Leverage AI-driven solutions and advanced marketing tools to enhance personalization, automate workflows, and improve user experience.
- Serve as Scrum Master for the web development team, facilitating sprint planning, daily stand-ups, retrospectives, and backlog grooming.
- Oversee implementation and optimization of Adobe Experience Manager, Adobe Target, and related tools.
- Utilize GA4 and other analytics tools to monitor performance, identify trends, and inform decision-making.
- Ensure adherence to brand guidelines, accessibility standards, and regulatory requirements and maintain documentation for processes, workflows, and technical specifications.
- Strong experience with Adobe Experience Manager, Adobe Target, and GA4.
- Proven track record managing multiple vendors and complex web ecosystems.
- Hands-on experience serving as Scrum Master in an agile environment.
- Demonstrated ability to lead content strategy, drive innovation, and execute deliverables.
- Familiarity with AI-driven marketing tools and automation platforms.
- Excellent communication skills.
- Strong relationship building and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Familiarity with SEO, UX best practices, and web accessibility standards.
- Bachelor's degree in Marketing, Business, Computer Science, or related field. Minimum of 7 years in digital product management or ownership, with a focus on web platforms.
- Experience in financial services or regulated industries. Knowledge of personalization strategies and A/B testing methodologies.
SAFe or Scrum certification.
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927. For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small. We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed. ©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
