We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you'll be doing
You’ll be joining CIBC’s CRTeX team as a Sr. Product Owner leading strategic initiatives that modernize our MarTech capabilities, enabling best-in-class client experiences across all channels. This role requires a seasoned delivery expert who can balance strategy with execution, influence senior stakeholders to deliver measurable business outcomes. You will deliver against the roadmap for our full MarTech suite of capabilities (Financial Services Cloud, Marketing Cloud, Data Cloud, Loyalty, Azure and Adobe products). You will be an playing an imperative role in scaling out CIBC’s capabilities and driving scaling journeys across key areas of PBB.
How you'll succeed
Product management - Create and maintain a prioritized Product Backlog, working with stakeholders to develop a product vision that satisfies their requirements, curate user stories and feedback and prioritize work on those with maximum value. You will drive alignment with stakeholders, ensure that we are delivering the right initiatives at the right time and keeping our stakeholders engaged throughout the delivery life cycle.
Know your user - has or can gain comprehensive insight into the needs of our users but position this against detailed knowledge of existing system design, understand competing needs and prioritize the right work packages, decisively set expectations in this space during communications with all stakeholders (executive & peers).
Work with and drive alignment with stakeholders – drive the product team in ensuring that we are delivering the right initiatives at the right time and keeping our stakeholders engaged throughout the delivery life cycle. Understand and support the team in managing competing needs and priorities.
Analytical - You will use your analytical skills to understand and interpret complex information, identify patterns and trends in new or strategic areas, develop recommendations, and lead implementations, often with minimal direction to respond to urgent business priorities.
Drive user stories & product requirement creation – support product team in the development of product feature and user stories in a collaborative fashion with business system analysts, UX design, technology teams, lines of business and various members of the product team.
Identify & document key processes and procedures – working closely with the product team and key stakeholders, serve as process subject matter expert for the assigned product, projects, and/or initiatives.
Influence & align stakeholders - Build strong relationships across business lines, technology, and operations. Act as a trusted advisor to senior executives, providing insights and recommendations.
Who you are
You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do.
You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. It’s an asset if you have experience with Agile methodologies, and Application and/or Architecture Development.
Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new solutions to overcome all obstacles.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability
#LI-TA
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 27th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Business Objectives, Create User Stories, Creativity, Cross-Functional Collaboration, Customer Experience (CX), Design Processes, Digital Designs, Executive Presenting, Product Management, Salesforce Solutions, Stakeholder ManagementTop Skills
What We Do
CIBC is here to help all our clients reach their goals. We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want. With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals. This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada. La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs. Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez. Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs. Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada
