Sr. Product Manager, Seller Experience

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

We are looking for a Product Manager on eBay’s Seller Experience - Regulatory team. As an end-to-end Regulatory PM, you will be responsible for defining and developing user experiences, backend workflows, and operational processes necessary for eBay and its customers to remain compliant with various regulations around the world. 

This role requires exceptional communication skills, plus the ability to connect and collaborate with our team and our stakeholders. Our team values center around collaboration, acting with urgency, a passion for the user experience, working with integrity, and having fun!

What you will accomplish: 

• Create and evangelize the Product Strategy & Vision for a key product area of the Regulatory Initiative that aligns to our eBay corporate strategy and delivers tangible outcomes for our customers and the eBay business.

• Define and develop exceptional user experiences and internal workflows to support specific regulations in the Regulatory Initiative to ensure eBay plus its buyers & sellers stay compliant with as little friction as possible.

• Demonstrate a relentless focus on customer feedback and product metrics, building these inputs into the product lifecycle and leveraging partnerships with design, research, and analytics to learn more. 

• Build personal connections and processes across teams that will drive efficient cross-team collaboration, strong alignment, and clear communications.

What you will bring: 

• 6+ years of experience in product management building customer-facing digital products. Experience with online marketplaces and eCommerce platforms preferred.

• Technical knowledge and proven experience with building engaging, customer-focused end-to-end user experiences; using qualitative and quantitative data and metrics to design optimal customer experiences.

• Experience managing multiple sophisticated, multi-phase strategic products in parallel with the ability to manage matrixed teams in a global context to successful delivery.

• Exceptional financial and analytical abilities with a successful track record and specific examples of launching products with measurable impact on a global scale. 

• Deep understanding of the product development lifecycle from planning through deployment; experience using test and validation frameworks throughout the product lifecycle. Experience in Agile/Scrum methodologies and working in Agile teams is desirable.

• Passionate about optimizing the user experience for new and existing UX’s. Experience working with design, research, and analytics tools to ensure the voice of our seller is at the center of our product development.

• Strong, concise communicator and effective story-teller; experience using both analytics and qualitative research to express the vision and strategy of the product.

The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

$135,200 - $205,700

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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