Director SMB Sales

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
The Director of Small Business Sales, B2B position is responsible for leading the go to market strategy for sales and retention to businesses in the geographic area of responsibility. This role is responsible for business sales in the mid-Atlantic & mid-central operating areas; primary focus of West Virginia, North Carolina, Arkansas, Missouri, & Louisiana. The director will lead a team of managers, and the sales representatives reporting to those leaders. This new director will work on sales execution, activity management, meeting of performance expectations by all members of their business on a weekly basis.
Responsibilities

• Oversee a sales management team of approximately 3-5 Sales Managers within their specific geography assigned to them.
• Daily focus and attention to detail in assessing and communicating on how external market conditions and internal process obstacles can be addressed to improve production results.
• Create and cultivate a unified culture around the required sales activity management standards to drive success. These traits should be visible as a golden thread throughout each manager's team in the region.
• Represents the small business teams in all area wide initiatives, playing the lead role that defines and executes sales processes to provide for smooth and timely workflow throughout the B2B sales departments/channels.
• Leads in the development of effective compensation programs to motivate, reward, and recognize sales performance.
• Develops proposals, presentations, status reports and provides as requested.
• Participates in special projects and performs other duties as assigned by VP .
• Ensures the frontline sales and management personnel are engaged in daily data management through the SFDC system, through territory management.
• Leads weekly and monthly sales meetings with teams, as well as coordinate any workshops or training sessions needed.
• Provides coaching and mentoring on an ongoing basis.
• Facilitates positive and productive relationships with other Altice USA departments including but not limited to, Sales Operations, Sales Support, Product/Marketing, HR, etc.
• Conducts weekly one on ones with direct reports.
• Performs audits of sales orders as needed.
• Ensures team's compliance to all relevant company policies, processes and procedures.

Qualifications

• Bachelor's degree preferred
• Minimum 5 years B2B sales management experience, with demonstrated success within the cable or telecommunications industry is preferred
• Demonstrated success in managing a large door to door sales department, preferably involving multiple locations and a large geography
• Strong understanding of business customer demographics and product needs/requirements
• Experience in launching new products and services in the telecommunications industry
• Ability to analyze qualitative and quantitative data and use that data to formulate productive sales strategies
• Skills and experience in building and leading teams, developing skills in others, fostering collaboration and building consensus across the Company
• Ability to understand and respond effectively to activity interdependencies to ensure that they do not negatively affect the delivery of service to customers
• Strong project management skills; the ability to prioritize multiple tasks and initiatives; and skill in identifying, analyzing and resolving problems
• Build presentations appropriate for executive audiences and present accordingly
• Demonstrated experience collaborating and influencing colleagues in a highly matrixed cross functional and senior environment
• Challenges the status quo to identify areas for improvement, efficiency and effectiveness
• Strong communication skills - excellent listening and writing skills
• Excel at time-management and multi-tasking with the ability to prioritize with tight deadlines required
• Proficiency using MS Office Software; Excel, Word, & Power Point, as well as mobile devices and sales apps

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
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Nearest Major Market: Plano
Nearest Secondary Market: Dallas