Henry Schein One is transforming how dental practices operate with connected solutions that simplify administration and improve patient care. As a Sr Product Manager, you’ll play a key role in shaping products that help practices verify patient benefits, streamline claims, and reduce the administrative burden of insurance processing.
In this role, you’ll collaborate with engineering, design, and customer-facing teams to deliver solutions that increase efficiency, reduce errors, and improve cash flow for dental practices. Your work will directly support providers in getting paid faster and ensuring patients receive the care they need without unnecessary delays.
This position can be hybrid in American Fork, UT or remote in the United States with the ability to travel up to 10%.
What You Will Do
- Conduct customer research with dental practices, billing teams, and partners to understand real-world claims submission, denial, and reimbursement challenges
- Translate customer insights and claims performance data into clear product strategies and roadmaps focused on clean claim rates, denial reduction, and faster payment
- Define and prioritize product requirements related to claim intake, validation, payer rules, edits, and workflows, managing dependencies across teams
- Partner closely with engineering and design to deliver incremental improvements that reduce manual touches and increase first-pass claim acceptance
- Collaborate cross-functionally with operations, support, sales, and marketing to bring claims enhancements to market and drive adoption
- Maintain clear communication with stakeholders and leadership by creating durable artifacts (roadmaps, PRDs, metrics) that drive alignment
- Monitor payer behavior, adjudication trends, clearinghouse requirements, and industry regulations to inform product direction and identify opportunities
- Learn from and be mentored by more senior product managers, gaining exposure to best practices while developing your own product management skills
What You Will Have
- 4+ years of product management experience in SaaS or B2B software
- Experience with claims-focused RCM workflows, including claim submission, adjudication, denials, remittances, and payment posting
- Working knowledge of the broader revenue cycle is expected, but claims expertise is the core requirement
- A data-driven approach to product decisions, using KPIs such as:
- Clean claim rate
- First-pass acceptance rate
- Denial rate and denial reasons
- Days to payment
- Touchless or automated claims rate
- Proven ability to work cross-functionally in a matrixed environment, partnering with engineering, operations, and customer-facing teams
- Strong execution mindset with the ability to break complex claims problems into incremental, testable improvements
- Clear and confident communicator who can share progress, outcomes, and learnings with stakeholders at all levels
- Curiosity and continuous learning mindset, especially around payer behavior, claims rules, and industry
The posted range for this position is $100,000 - $130,000 which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.
What you get as a Henry Schein One Employee
- A great place to work with fantastic people
- A career in the healthcare technology industry, with the ability to grow and realize your full potential
- Competitive compensation
- Excellent benefits package – Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more
About Henry Schein One
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience.
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people.
In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information: 2022 Best Companies to Work For | Henry Schein One
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.
Henry Schein One Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Henry Schein One and has not been reviewed or approved by Henry Schein One.
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Leave & Time Off Breadth — Unlimited PTO and generous vacation allowances are frequently highlighted, supporting strong work–life balance. Paid holidays and flexible time-off norms further enhance the time-away experience.
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Retirement Support — 401(k) matching is considered a standout element of the package, adding meaningful long‑term value. Retirement benefits are often viewed as a key offset when base pay feels modest.
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Healthcare Strength — Health plans are commonly described as good and comprehensive. Access to supportive programs and coverage breadth contributes to overall benefits satisfaction.
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What We Do
Henry Schein One is the world’s largest dental practice management software company. Founded in 2018, Henry Schein One launched a new era of integrated dental technology by merging the market-leading practice management, patient communication and marketing systems of Henry Schein and Internet Brands into one company. Our goal: To simplify each aspect of dental practice management by delivering software that connects with each other, shares data and automates more tasks – helping each member of the dental team work smarter and more efficiently. Headquartered in American Fork, Utah, Henry Schein One combines market-leading brands, such as Dentrix®, Dentrix Ascend®, Lighthouse360®, and TechCentral™, as well as Henry Schein's international dental practice management systems, including Software of Excellence®, Logiciel Julie, InfoMed®, Exan®, and Labnet™, with the dental businesses of Internet Brands, including web-based solutions such as Demandforce®, Sesame Communications®, Officite®, and DentalPlans.com® and more. Henry Schein One integrated 13 companies, 40+ software brands and employs approximately 1,500 people.
