The Senior Product Manager owns the strategy, roadmap, and lifecycle of a complex B2B platform, including 0-to-1 development of new products and capabilities. Connects customer needs, technology, and business strategy to define product priorities and bring differentiated solutions to market. Partners across Engineering and commercial teams to drive market adoption, revenue growth, profitability, and long-term product success.
- Leads the development of market insights through market, competitive, and customer research to identify customer needs, market opportunities, competitive gaps, target segments, and emerging trends.
- Crafts product strategy, vision, roadmaps, lifecycle plans, and investment priorities aligned with company growth objectives.
- Leads 0-to-1 product development, translating market opportunities and customer problems into new products, capabilities, use cases, and business opportunities.
- Defines target market segments and personas; identifies market and technical applications and develops use cases to guide product decisions.
- Manages technical product requirements across software, SaaS, connected products, APIs, cloud-based capabilities, integrations, and platform capabilities.
- Partners with Engineering to translate customer and business needs into requirements, user stories, acceptance criteria, and scalable solutions.
- Manages feature prioritization, enhancement requests, defects, technical debt, and release priorities based on customer impact, business value, technical considerations, and strategic objectives.
- Works with Compliance and Quality departments to understand, plan for, and support applicable regulatory requirements.
- Identifies and prioritizes APIs, integrations, data-driven capabilities, and ecosystem opportunities that enhance product value and customer outcomes.
- Creates and manages product launch plans and leads cross-functional teams for pre- and post- launch activities.
- Manages software release communications, including release content, customer impact, known issues, and required actions.
- Works closely with leadership to define the growth agenda and to develop plans supporting key initiatives.
- Provides subject matter expertise across the organization for target market intelligence and product applications.
- Additional duties as needed.
Preferred Qualifications
- Bachelor’s Degree in Business Administration, Marketing or related field
- Advanced degree (MBA, Master’s) preferred
- 8+ years progressive product management experience with complex B2B products; or equivalent combination of education and experience.
- Demonstrated ability to translate information from multiple sources into cohesive decisions.
- Routine travel either locally, nationally, and/or internationally may be required.
- High degree of proficiency MS Office Suite, Outlook & Internet applications.
- Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
- Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
- Solid understanding and application of mathematical concepts
- Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
- Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
- Ability to work with and influence peers and senior management
- Self-motivated with critical attention to detail, deadlines and reporting
PHYSICAL ASPECTS/WORK ENVIRONMENT:
- Regularly required to stand; walk; sit; and talk, hear and see.
- Occasionally lift and/or move up to 25 pounds.
- The noise level in the work environment is low to moderate
- * Reasonable accommodations may be made to enable individuals to perform the essential functions.
Skills Required
- Bachelor's degree in Business Administration, Marketing, or a related field
- Advanced degree such as an MBA or Master's degree
- 8+ years of progressive product management experience with complex B2B products, or equivalent education and experience
- Experience translating information from multiple sources into cohesive decisions
- Proficiency with MS Office Suite, Outlook, and internet applications
- Strong analytical, prioritization, interpersonal, problem-solving, presentation, budgeting, project management, and planning skills
- Strong verbal and written communication skills, including analysis, interpretation, and reasoning
- Understanding and application of mathematical concepts
- Ability to build collaborative relationships with peers, colleagues, and internal and external clients
- Ability to work autonomously and collaboratively in a fast-paced, deadline-oriented environment
- Ability to influence peers and senior management
- Self-motivated with strong attention to detail, deadlines, and reporting
What We Do
At Matthews International, we believe in a world of inspired possibilities. We believe that taking pride in our past inspires growth for the future. And that we all have a responsibility to explore new ways of thinking, working and advancing our craft. Globally headquartered in Pittsburgh, Pennsylvania, Matthews International is home to a global network of employees operating in three distinct industries—SGK Brand Solutions, Memorialization and Industrial Technologies. We care deeply about what they do each day—because when we’re inspired, we can inspire others. We can make difference that goes beyond expectations—for our clients, our community and our company. Our dedication, drive and determination empower creativity and give us strength to transform inspired possibilities into inspiring realities. This is strengthened by our values which are fundamental to our business and guide how we work—to demonstrate integrity, cultivate employees, be our best, innovate and live the Matthews spirit.
