About the job
As a Product Manager, you will work at the intersection of the user, business, and data and have a competitive understanding of the travel landscape to bring new successful new features to life.
This team owns a full service travel offering (selling flights, hotels, rental cars and packages) for our marquee B2B partner in Korea. A successful Product Manager for this team must be ambitious, highly competent, and excited to dig into product data, learn from customers, and build new features on short cycles to grow this partnership. This PM must also be able to work extremely well with partners in Korea and be able to drive a roadmap across multiple product categories.
This role operates across a much broader scope than a traditional PMs.
As such, we would expect someone to join us that:
- Can lead a product team while dealing with ambiguity/little direction; they will be the sole person responsible for the day to day of a suite of products
- Is able to use data/analysis to inform decision making and strategy; we’re going to want to run a lot of experiments, and we’re going to need to analyze an entirely new platform, customer base, and several new products
- Has the ability to influence a partner to make product and business decisions that benefit our business and our customers.
What would your day-to-day look like:
- Conceptualize new features across our product areas which compel more users to shop and book travel on our partner integration, and do so profitably
- Manage a product roadmap for a set of features from inception through implementation; collect requirements, establish key performance metrics, craft the user experience, and drive execution
- Understand and explain complex technical issues, discern impact, and communicate them to maximize clarity and drive resolution
- Work with business unit leaders at Hopper and at our partner to help shape and drive business cases for product features
- Ideate and wireframe new features that will be in the hands of millions of users across the globe
- Identify the essential qualities of each feature: what's important, what's not, how can we limit cost and risk?
- Use good judgment to make appropriate trade-offs when scoping and specifying solutions, ensuring that anything we build adds value to the business and continues to delight our users
- Weekly face-to-face meetings with local HTS business partners
An ideal candidate:
- Has the ability to work in a start-up environment AND a traditional Korean business environment
- Enjoys untangling complex problems and diving deep into data in a methodical manner
- Makes decisions with quantitative and qualitative data and is comfortable making decisions without absolute certainty
- Exhibits a detail-oriented approach to problem-solving
- Can clearly explain their thinking verbally and through writing to help drive clarity, uncover new questions, and get to a resolution working both independently and with various team members or stakeholders
- Takes ownership and moves quickly while exhibiting good judgment
- Shows technical depth that allows them to communicate with, understand, and earn the respect of world-class engineers and data scientists
- Has a strong focus on doing what is right for the customer and the company without ego
- Can speak to their track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing
- Is highly adaptive and flexible to a changing environment and absorbs the greater context of organizational goals and appropriately weighs this as an input into their roadmap
- Has experience with consumer marketplaces, as a plus
Perks and benefits of working with us:
- Well-funded and proven startup with large ambitions and competitive salary
- Quarterly paid performance bonus
- Unlimited PTO
- Carrot Cash travel stipend
- Please ask us about our very generous parental leave, much above industry standards!
- Flexdesk All Access Pass & Work-from-home stipend
- Entrepreneurial culture where pushing limits and taking risks is everyday business
- Open communication with management and company leadership
- Small, dynamic teams = massive impact
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What We Do
Hopper is the smart way to book travel on your phone. Combining massive amounts of data and advanced machine learning algorithms, Hopper predicts and analyzes airfare and accommodation to save users money and enable them to travel more often.
Why Work With Us
Hopper was founded by a small group of big thinkers who knew that big-data and smart technology could help us solve the tricky problems that travel planning poses. Today, we are 300+ developers, designers, data scientists, creatives, travel junkies — and one dog — doing just that.
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