Jobs at Hopper

Own the realtime and voice layer of Hopper’s AI travel assistant, including telephony integrations, speech pipelines, model orchestration, and performance. Build full-stack features with React, TypeScript, Scala, and Python on GCP, supporting multi-tenant enterprise deployments. Develop safety, compliance, observability, alerting, and incident-response capabilities, while maintaining SLAs and revenue-critical systems. Mentor engineers and collaborate across product, design, and operations.

Own the realtime voice channel for Hopper’s AI travel assistant, including telephony, CPaaS, streaming speech, model orchestration, latency, and quality. Build full-stack features with React, TypeScript, Scala, Python, and GCP; design multi-tenant systems; implement security and compliance controls; and maintain reliable deployments through observability, incident response, SLAs, and rollbacks. Mentor engineers and contribute to architecture, code reviews, partner integrations, and production launches.

Own the realtime voice channel end to end, including telephony integrations, streaming speech pipelines, model orchestration, and latency optimization. Build full-stack features with React, TypeScript, Scala, Python, and GCP; design scalable multi-tenant systems; implement safety and compliance controls; maintain observability, incident response, and SLA performance; and mentor engineers through architecture and code reviews.

Own the realtime and voice layer for Hopper’s AI customer experience platform, including telephony integrations, streaming speech pipelines, model orchestration, and latency optimization. Build full-stack features with React, TypeScript, Scala, and Python on GCP, while supporting multi-tenant architecture, safety controls, observability, incident response, and partner deployments. Mentor engineers and contribute to architecture and code quality.

Own the realtime and voice layer of an agentic AI travel assistant, including telephony integrations, speech pipelines, model orchestration, and low-latency performance. Build React and TypeScript front ends, Scala and Python services, and GCP infrastructure. Design multi-tenant systems, safety and compliance controls, observability, incident response, and partner integrations. Mentor engineers and contribute to architecture and code quality.

Own the realtime voice channel for an agentic AI travel assistant, including telephony integrations, streaming speech pipelines, model orchestration, latency, safety, and compliance. Build full-stack features with React, TypeScript, Scala, and Python on GCP; support multi-tenant architecture, observability, deployments, incident response, and SLA performance. Mentor engineers and collaborate across product, design, and operations.

Own the realtime and voice layer of Hopper’s AI travel assistant, including telephony integrations, streaming speech pipelines, model orchestration, and latency optimization. Build React/TypeScript front ends, Scala and Python services, and GCP infrastructure for multi-tenant systems. Develop safety, compliance, observability, and deployment capabilities while supporting incident response and SLA performance. Contribute to architecture and code reviews, mentor engineers, and collaborate across product, design, and operations.

The Principal Product Manager will define and develop the HTS API Marketplace, oversee product packaging, pricing, and commercial strategies, collaborate with technical teams, and ensure successful partner integrations and revenue generation.

The Principal Product Manager will define, build, and commercialize the HTS API Marketplace, coordinating across teams and managing the revenue model while utilizing AI tools for rapid prototyping.

The Principal Product Manager will define and manage the HTS API Marketplace, coordinating with capability teams and ensuring the technical and commercial aspects of the product are met. The role involves rapid prototyping, working with AI tools, and establishing go-to-market strategies to build a revenue-generating platform.

The Principal Product Manager will define and build the HTS API Marketplace, coordinating with teams to develop coherent, enterprise-grade API products, manage commercial models, and establish the go-to-market strategy while utilizing AI for rapid prototyping.

Lead the end-to-end customer-facing conversational agent across chat and voice. Own roadmap, conversation design, partner integrations, and interface UX. Drive daily design in Figma, build prototypes with AI coding tools, define quality metrics (resolution, containment, escalation), and iterate from production data while coordinating GTM and partner teams.

Own the end-to-end customer-facing conversational agent across chat and voice. Lead roadmap, conversation and interface design, partner discovery and onboarding, prototyping, quality metrics, and agent behavior specification. Work hands-on in Figma, build prototypes with AI coding tools, and iterate from production data with cross-functional GTM and success teams.

Own the end-to-end customer-facing conversational agent across chat and voice. Set roadmap, drive conversation and interface design in Figma, prototype with AI coding tools, define agent behavior and quality metrics, partner with enterprise clients for requirements and launches, and iterate from production conversation data.

Own the end-to-end customer-facing conversational agent across chat and voice: roadmap, conversation and interface design, partner discovery and launches, Figma-driven design, prototype building with AI tools, define quality metrics, and iterate agent behavior from production data.

Lead end-to-end product for customer-facing conversational agent across chat and voice. Own roadmap, design conversations and interfaces in Figma, build prototypes with AI coding tools, define agent behavior and quality metrics, partner with enterprise clients and integration teams, and iterate from production conversation data.

Lead the customer-facing conversational agent across chat and voice: own roadmap, design conversations and interfaces in Figma, build prototypes, define agent behavior and quality metrics, partner with enterprise clients and implementation teams, and iterate from production conversation data to improve resolution, containment, and escalation.