Search the 43 jobs at Hopper

Seeking an Italy based Market Manager to develop and maintain a portfolio of hotels for Hopper. Responsibilities include negotiating partnerships, optimizing hotel content on the app, and maximizing sales for hotel partners. Ideal candidates have 3-5+ years of experience in the Hospitality industry, CRM tool experience, and strong communication skills.

Join Hopper as a Principal Business Intelligence Data Analyst focused on improving hotel and vacation rental offers through data analysis and engineering. Take ownership of data warehousing and provide strategic insights based on data. Work closely with cross-functional teams to enhance user experience and drive business growth.

Senior Software Engineer role at Hopper focusing on backend engineering and delivering user experiences at scale. Responsibilities include making architectural decisions, coaching developers, and collaborating with cross-functional teams to deliver value to end-users. Ideal candidate has strong backend engineering experience, understanding of distributed systems, and site reliability expertise. Nice to have experience includes working with Scala, Google Cloud, and Kubernetes.

Join Hopper as a Senior Software Engineer in the Fintech/Payments team. Work on providing a magical and frictionless payment experience for customers, making travel accessible to everyone. Collaborate with a diverse team to prioritize, estimate, and implement new product features in an Agile environment.

Senior Software Engineer role at Hopper, responsible for building a frictionless payment experience for customers, making architectural decisions, mentoring developers, and collaborating with cross-functional teams.

Senior Software Engineer at Hopper working on backend engineering positions delivering user experiences at scale, making important architectural decisions, and coaching developers. Collaborate with product, design, and data science teams to implement new features in an Agile environment.

Join Hopper as a Senior Software Engineer in the Fintech/Payments team to build a customer-centric travel marketplace with a focus on a magical and frictionless payment experience. Collaborate with a diverse team, make important architectural decisions, and ship code in an Agile environment.

Senior Product Manager role at Hopper to lead the Customer Experience Product team in developing and improving service platforms for customers and partners, building new features, and driving revenue growth through innovative products and initiatives.

The Service Delivery Manager at Hopper plays a crucial role in driving customer happiness and reducing the cost to serve customers. Responsibilities include providing guidance to a third-party call center, overseeing key performance metrics, developing operational plans, and ensuring regulatory compliance. The ideal candidate should have a strong understanding of call center operations, customer satisfaction, and experience in the BPO environment.

Seeking a dynamic Senior Manager for Customer Service Operations in Japan with a strong background in customer service management, sales performance monitoring, and operational improvement. Responsibilities include developing and implementing sales and customer service strategies, partnering with BPOs, innovating product and service development, and maintaining cultural alignment.

The Revenue Optimization Specialist will be responsible for managing Hopper's hotel partners, analyzing performance data, and optimizing performance for partners through data-driven insights. The role requires building strong relationships with partners, tracking performance metrics, and driving business results.

Seeking an experienced Contact Center Engineer to optimize customer service tools and platforms, collaborate with teams on automations, integrations, and NLP technologies, and enhance customer interactions using LLMs. Responsible for maintaining and improving contact center technology stack, driving innovations in conversational AI, and contributing to contact center strategies for exceptional customer service.

Senior Software Engineer role at Hopper's Hotel team, responsible for crafting and implementing sophisticated backend systems for travel selling and booking technology. Requires experience in full-stack development, Scala or JVM languages, system architecture, cloud-native development, and leading complex projects. Ideal candidate has a professional background in the travel industry.

Senior Software Engineer role at Hopper's Hotel team, responsible for backend systems development and innovation in travel selling and booking technology. Must have experience in full-stack development, Scala, system architecture, GCP, and leading complex projects.

Senior Software Engineer role in Hopper's Hotel team, responsible for backend systems to enhance travel technology. Key responsibilities include planning projects, mentoring team members, coding, learning new tech concepts, and leading projects to production. Ideal candidate is proficient in Scala or Java, experienced in system architecture and cloud-native development.

Seeking Associate Counsel for Consumer and Travel Agency business at Hopper. Responsibilities include advising on legal and regulatory matters, drafting contracts, and partnering with product and business teams. Ideal candidate has a J.D. or LLM with 3 years of experience.

Join Hopper's Fintech team as a Senior QA Engineer to own the quality of fintech systems for award-winning user experience. Responsibilities include creating and executing test cases, maintaining documentation, analyzing code and logs, and collaborating with development teams. Ideal candidate has experience in b2b or fintech QA, API testing, database querying, and test automation.

Join Hopper's Fintech team as a Senior QA Engineer to innovate the evolution of travel technology. Responsible for maintaining quality in fintech systems, creating and executing test cases, and collaborating with development teams to enhance product quality.

Join Hopper's Fintech team as a QA Engineer to innovate the travel technology, specifically in the Disruption and Insurance category. Responsibilities include creating and executing test cases, maintaining documentation, collaborating with development teams, and proposing process enhancements. Ideal candidates possess strong communication skills, experience in automated and manual testing in fintech or quality-critical environments, proficiency in analyzing logs and querying databases, and knowledge of relevant programming languages and frameworks for automation.

Join Hopper's Fintech team as a QA Engineer to innovate the evolution of travel selling and booking technology. Responsible for owning the quality of fintech systems and enhancing the Disruption and Insurance category. Day-to-day tasks include creating and executing test cases, maintaining documentation, collaborating with development teams, and enhancing product quality. Ideal candidate has expertise in automated and manual test suites, API testing, database querying, and test automation frameworks. Hopper offers competitive benefits and an entrepreneurial culture with a focus on innovation and impact.