Sr. Product Manager, Digital Commerce

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Are you ready to join the Un-carrier movement? A Digital Product Manager at T-Mobile is a transformational strategist, analyst, and customer evangelist who guides Digital product development from conception to launch. Our Product Managers bring to bear deep customer empathy, critical thinking, commercial, analytical, and engineering prowess to break down complex problems into steps that deliver elite customer experiences and enhance each product’s impact on the business. This means identifying the intersection of customer needs, business goals and technical feasibility,
and leading a cross-functional team to deliver against the opportunity. Working in close collaboration with Engineers, Designers, Researchers, Marketers, and Business teams, the Digital Product Manager aligns priorities and drives a software development roadmap that will ultimately transform how we do business at T-Mobile.
As the T-Shop team here at T-Mobile, we are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way!

Job Responsibilities:

• Lead the end-to-end of Digital Postpaid Commerce Web or T-Life product experience(s), including product vision, strategy definition, roadmap, priorities, technical development, and progress against objectives and key results
• Launch new products and features, test their performance, and iterate quickly.
• Integrate data, usability studies, research, and market analysis into product strategies and requirements to enhance customer satisfaction and improve engineering productivity.
• Work collaboratively with engineering, marketing, legal, design and business, and other teams to launch innovative Digital product experiences
• Leverage rapid hypothesis-driven testing methodologies and experiments (i.e., prototyping, usability, A/B testing, etc.) to inform direction and prioritize investment
• Own and lead product backlog of capabilities and features for agile development
• Align and prioritize backlog with our business and technology partners based on ROI /NPV analysis, product analysis, and clearly articulated customer needs tied to LOB priorities
• Define release schedule, scope for releases/product increments, generate product requirements, features, and user stories for intake into scrum teams
• Drive and support technical delivery end to end, and support/drive go-to-market activities
• Communicate, influence, and sell ideas at VP level and below. This includes regularly delivering product presentations to internal and external partners
• Ultimately accountable for product quality and performance in production environment

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Education:

• Bachelor's Degree (Required)

Work Experience:

• 7+ years of experience in Product Management, preferably some product experience with eCommerce
• 7+ years of experience working in a technical environment with a broad, cross functional team to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones.​

Knowledge, Skills and Abilities:

• Critical thinking/analytical leadership experience
• Experience presenting to senior executive audiences
• Experience of going through a full product life-cycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution
• Experience analyzing complex, large-scale data sets and making decisions based on data
• Experience in defining and launching 0-1 products (preferred)
• E-Commerce (preferred)
• Experience in Machine Learning infrastructure (preferred)
• JIRA or some other ticket/bug tracking tool
• Analytics tools such as Adobe Analytics, PowerBI, Tableau, etc.

Licenses and Certifications:

• Adobe AEM certification (nice to have)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Base Pay Range: $121,600 - $219,400

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ293106¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.