Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.
Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.
The Role
Cedar is looking for a Senior Product Manager to drive the growth and evolution of our core patient billing product that streamlines medical bill resolution through personalization and design. Your work will directly impact millions of patients by simplifying healthcare billing, reducing stress, and enhancing financial clarity. This is a high-impact, high-visibility role with direct exposure to executive leadership, offering a unique opportunity to shape the future of healthcare payments.
Responsibilities
- Drive product strategy by identifying key user and market problems through client engagement, desk research, and data insights
- Collaborate closely with engineering, design, and data science to develop and execute a roadmap aligned with Cedar's strategic goals
- Partner with data science to build predictive models and intelligent tools, such as personalization engines and recommendation systems that improve the patient experience and drive conversion
- Define and track KPIs across the entire patient funnel; analyze friction points, conduct A/B tests, and lead initiatives to improve engagement and outcomes
- Define go-to-market strategies in partnership with Commercial to ensure successful product delivery and customer value
- Work cross-functionally with Commercial, Delivery, Legal, and other internal teams to align priorities and drive impact
- Develop and share thought leadership around your product area and the broader healthcare payments space
Required Skills & Experience
- 6+ years of product management experience in a rapid-growth startup environment
- Proven ability to solve complex, ambiguous problems through experimentation, user insights, and limited data
- Demonstrated track record of delivering customer-facing software products in collaboration with engineering and design teams
- Experience partnering with data science to develop AI/ML-powered features such as personalization, recommendation systems, or predictive models
- Strong analytical mindset with hands-on experience using A/B testing, funnel analytics, and user behavior data to guide product decisions
- Excellent communication and project management skills, with experience working across internal and external stakeholders
- Prior experience in a B2B2C environment and working with enterprise clients
Bonus Qualifications
- Technical background in product-related software engineering
- Familiarity with the healthcare ecosystem, including providers, payers, and healthcare technology companies
Compensation Range and Benefits
- Salary Range*: $164,050 - $205,000
- This role is equity eligible
- This role offers a competitive benefits and wellness package
*Subject to location, experience, and education
#LI-Hybrid
What do we offer to the ideal candidate?
- A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year
- Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you
- For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge
- 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work
- Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)
- Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)
- Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation
- Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally
About us
Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).
As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.
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What the Team is Saying
What We Do
With an innovative platform that connects providers and payers, Cedar empowers healthcare consumers with a personalized journey from appointment confirmation to payment—all powered by data science and interactive design. We're solving the biggest problems in healthcare, and we'd love your help. Explore our page to learn why we're a great place to work.
Why Work With Us
At Cedar, you’ll work with a smart, talented team, devoted to solving a problem that impacts millions of consumers annually. We offer competitive pay, great healthcare, stock options, unlimited PTO, daily lunch and snacks, wellness offerings, and more—plus the exciting opportunity to join a high-growth company.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Cedar has adopted a hybrid work model that enables all Cedarians to work in a way that best serves them and their work at Cedar.
