Sr Product Experience Designer (m/f/x) - Infrastructure Observability

As a Senior Product Experience Designer, you will shape the user experience for our Clouds app in the Observability solution, ensuring users can seamlessly monitor, debug, and optimize their cloud environment. You will build cloud monitoring journeys, crafting intuitive, elegant experiences for highly technical tools.

You will play a critical role in collaborating with product managers and engineers to ensure designs align with user needs, technical feasibility, and business goals. This role requires a deep understanding of user workflows, a passion for solving complex problems, and the ability to ask the right questions to drive meaningful solutions.

In This Role, You Will

• Design end-to-end user experiences for Clouds.
• Work closely with product managers to understand requirements, advocate for user needs, and ensure designs address customer pain points.
• Partner with engineers to ensure your designs are both technically feasible and user-friendly, leveraging technical knowledge to improve workflows.
• Conduct user research and testing to deeply understand customer pain points and validate your designs.
• Contribute to and evolve our design system, ensuring consistency across the Application Observability suite and the broader Dynatrace platform.
• Balance system performance, scalability, and usability to deliver exceptional experiences.

• At least 6 years of experience designing digital software products, with a focus on enterprise software or SaaS solutions.
• Proficiency in prototyping with Figma and proven ability to create elegant, intuitive user journeys.
• Ability to ask critical questions and collaborate with product managers to align designs with user needs and business goals.
• Technical knowledge is a strong plus, including familiarity with APIs, developer workflows, or basic coding.
• Experience designing for developer-focused products, such as monitoring, debugging, or observability tools is a strong plus.
• Familiarity with vibe coding or tools that bridge design and development is a strong advantage.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• A passion for solving complex problems and designing highly technical users.

When applying, please provide a link to an online portfolio showing 2 or 3 complex projects. Showcase the outcomes and explore the challenges or business needs addressed. Describe your role and responsibilities in those projects, emphasizing the strategies and processes used to develop solutions and navigate complexities. We're interested in your experience with digital software products and systems at the enterprise level, including B2B, SaaS, and desktop software projects. Avoid including mobile project examples.

Please kindly apply with both your resume and portfolio in English.

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.

• We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.
• Due to legal reasons, we are obliged to list a salary range for this position, which is €61,000 up to €76,000 gross per year based on full-time employment (38.5 h/week). We’ve listed the salary range for transparency, but if your experience and skills bring unique value, we’d still love to hear from you - please apply even if you’re outside the range.

Dynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.