Overview
Bring your passion for creating engaging and approachable content to a dynamic and influential team at Esri. The documentation writing team is looking for an experienced, creative, and hard-working product engineering writer to create reference help documentation, blog articles, videos, guides, and tutorials about ArcGIS Agents, a new geospatial agentic AI capability in ArcGIS Online and ArcGIS Enterprise.
In this role as a product engineering writer, you will work closely with software product development teams across Esri to communicate workflows, best practices, and use cases about agentic mapping applications and custom geospatial agents. We are looking for individuals who have a strong planning, problem-solving, and analytical mindset. Those who can translate complex ideas into clear and compelling messages within established deadlines are well-suited for this role.
Responsibilities
- Write help documentation about ArcGIS Agents that aligns with Esri documentation standards, processes, and release life cycles
- Create blog articles, videos, guides, and tutorials that provide repeatable, real-world workflows, GIS best practices, and applied use cases for ArcGIS Agents
- Collaborate with product software development teams across Esri to help users be successful with ArcGIS Agents and other geospatial AI capabilities
- Stay up to date with the latest advancements in ArcGIS workflows, geospatial best practices, ArcGIS Agents use cases, and AI technologies
Requirements
- Portfolio submission: writing samples of your recent work
- 5+ years of professional writing experience related to GIS; ideally a blended background including technical and creative writing
- Experience with ArcGIS
- Strong knowledge of AI workflows
- Exposure to GIT-based content management systems, including markdown, to create, manage, and publish documents
- Exceptional written and verbal communication skills
- Ability to translate complex concepts into clear, concise, compelling content
- Effective time management and organizational skills
- Demonstrated ability to thrive in an agile, proactive environment with a fluid mix of collaborative and independent work
- Bachelor's degree in GIS, computer science, English, or related field
Recommended Qualifications
- Master’s degree in GIS, computer science, English, or related field
- Exposure to creating custom AI agents
- Experience developing documentation strategies for new products
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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Skills Required
- Portfolio submission: writing samples of recent work
- 5+ years of professional writing experience related to GIS
- Experience with ArcGIS
- Strong knowledge of AI workflows
- Exposure to GIT-based content management systems, including markdown
- Exceptional written and verbal communication skills
- Ability to translate complex concepts into clear, concise, compelling content
- Effective time management and organizational skills
- Demonstrated ability to thrive in an agile, proactive environment with collaborative and independent work
- Bachelor's degree in GIS, computer science, English, or related field
- Master's degree in GIS, computer science, English, or related field
- Exposure to creating custom AI agents
- Experience developing documentation strategies for new products
Esri Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Esri and has not been reviewed or approved by Esri.
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Healthcare Strength — Feedback suggests health coverage is a standout, with full company-paid medical, dental, and vision premiums frequently cited as uncommon and valuable. Comprehensive options, including mental health support and FSAs, reinforce confidence in core healthcare benefits.
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Affordable Benefits — Feedback suggests employer-paid premiums lower out-of-pocket costs, which many view as a meaningful offset to lower cash pay in some roles. This affordability underpins satisfaction with total compensation even when salaries are seen as moderate relative to tech hubs.
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Retirement Support — Feedback suggests 401(k) matching and profit sharing are valued components that strengthen long-term financial security. These programs contribute to a perception of stability and a well-rounded total rewards package.
Esri Insights
What We Do
As a leading location intelligence platform provider (Forrester Wave 2020), Esri empowers leaders with innovative tools to help create sustainable prosperity. Esri's customers drive digital transformation by embracing the power of location. We pioneer problem solving with GIS to help you see what others can’t. We build ArcGIS, the world’s most powerful mapping & spatial analytics software. ArcGIS software and apps combine mapping and data analytics to deliver location intelligence and meet digital transformation needs for organizations of all sizes.
