About the Team
Our team is on a mission to solve complex challenges for the millions of people we serve every day. We are looking for a talented Senior Product Designer to join our Consumer Experience team, specifically focusing on the Notifications & Outbound ecosystem. This team is the primary voice of our brand, managing the end-to-end journey of how we reach users through email, SMS, and other messaging mediums to drive critical actions like review collection.You will take a leading role in this product area, collaborating with designers, product managers, and engineers to transform outbound communication into a seamless, high-value user experience.
How you’ll make an impact:
Lead Outbound Strategy: Own the end-to-end design process for our notification systems, turning conceptual communication strategies into simple, elegant, and high-converting user journeys across email and mobile.
Drive Engagement: Solve complex problems around review collection and outbound outreach, ensuring we reach the right user at the right time with the right message..
Modern Tooling AI: Craft high-fidelity mockups and interactive prototypes in Figma, leveraging Generative AI to accelerate design workflows and explore personalized content at scale.
Measure Iterate: Collaborate with cross-functional teams to guide the UX from discovery through launch, with a heavy focus on measuring design impact through conversion metrics and user sentiment.
InfluenceMentor: Shape high-level product ideation to ensure we are building the right things.
You will also mentor junior designers and champion a user-centric, data-driven culture.
The must have skills that matter:
7+ Years of Experience: A proven track record in product design with a portfolio that showcases expertise in visual design, interaction design, and complex problem-solving.
B2b Saas experience .
Outbound Expertise: Experience or strong interest in designing for off-platform experiences (Email, Push, SMS) and understanding the nuances of communication design.
Impact-Driven Mindset: Deep knowledge of the product lifecycle with a focus on defining and tracking success metrics to prove the ROI of design interventions.
Technical Savvy: Proficiency in Figma and a growth mindset that embraces new technologies, including AI-assisted design and complex design systems.
Strong Communication: A proven ability to articulate the why behind your design decisions and navigate ambiguity with optimism and humility.
Why You’ll Love Working with Us?
Work with cutting-edge technology in a collaborative, global team
Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards, and more).
We’re Great Place to Work Certified (4 years in a row!).
Hybrid work model (3 days in office – Prestige Tech Pacific).
Interview Process: [must use for all Engineering roles only]
Tech Round 1: HM exploratory call
Tech Round 2: Technical Round
Tech round 3: Technical Round
Hiring manager: Chat with Director
HR Round: Chat with HR team on culture/ Behavioural
If this sounds like you, let’s talk
Skills Required
- 7+ years of experience in product design
- Portfolio demonstrating visual design, interaction design, and complex problem-solving expertise
- B2B SaaS experience
- Experience or strong interest in designing off-platform experiences such as email, push notifications, and SMS
- Deep knowledge of the product lifecycle and experience defining and tracking success metrics
- Proficiency in Figma
- Growth mindset embracing AI-assisted design and complex design systems
- Ability to communicate design rationale and navigate ambiguity effectively
Bazaarvoice Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bazaarvoice and has not been reviewed or approved by Bazaarvoice.
-
Leave & Time Off Breadth — Time off is considered flexible, with unlimited PTO and paid volunteer time available alongside a hybrid/flexible-remote setup. Paid sabbaticals after a tenure milestone are highlighted as part of the package.
-
Parental & Family Support — Paid parental leave for primary caregivers is consistently presented as a strong component of the offering. Family medical leave options are also documented.
-
Wellbeing & Lifestyle Benefits — Mental health support via a dedicated platform, recognition programs, ERGs, and a companywide volunteering tradition are emphasized. Company events and regular all-hands reinforce a wellbeing and community focus.
Bazaarvoice Insights
What We Do
Each month in the Bazaarvoice Network, more than a billion consumers create, view, and share authentic user-generated content including reviews, questions and answers, and social photos across more than 11,500 global brand and retailer websites. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions help brands and retailers reach in-market shoppers, personalize their experiences, and give them the confidence to buy.
