Smarsh

Sr. Platform Engineer II -Hosting team

Reposted 14 Days Ago

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Bangalore, Bengaluru Urban, Karnataka, IND

Hybrid

Senior level

Software

The Role

Design, implement, and operate scalable, secure Kubernetes and cloud-native hosting platforms on AWS/EKS. Drive automation, IaC (Terraform), CI/CD, observability (Grafana/Prometheus), and security best practices. Collaborate with engineering and product teams to enable self-service, standardization, and reliability across large multi-cluster environments while contributing to the Hosting roadmap.

Summary Generated by Built In

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

You'll be joining the Hosting team, an integral component of the Smarsh Fabric, which is the platform that underpins our enterprise applications. The function is dedicated to enabling self-service, next generation capabilities across the engineering org, ensuring long term sustainability and innovation.

Core Responsibilities

Own and evolve robust runtime environments for enterprise workloads, spanning
Kubernetes and cloud-native platforms
Drive the design and implementation of scalable, secure, and highly available hosting
solutions, primarily built on Kubernetes
Foster a culture of continuous improvement, automation, and engineering excellence
Collaborate with cross-functional engineering teams and Product Management to align
platform capabilities with business objectives
Ensure best practices in security, reliability, observability, and performance across the platform estate
Contribute to strategic planning and help shape the technical roadmap for the Hosting function
Advocate for and embed platform engineering principles, including self-service, standardization, and automation

Skills & Experience

Bachelor’s degree in computer science, Engineering, or a related field, or equivalent practical experience
At least 5+ years in Platform teams or strongly DevOps driven organizations
Excellent understanding of cloud platforms (AWS) - especially services such as EKS.
Deep hands-on experience with Kubernetes, including cluster architecture, workload management, autoscaling, and production troubleshooting
Strong experience across the Kubernetes ecosystem, including Helm, Kustomize, Karpenter and containerization.
A solid background in Infrastructure as Code (e.g. Terraform) and maintaining CI/CD driven deployment workflows
Proficiency with Git, including repository management, automation, and workflow configuration.
Strong scripting skills (e.g. Bash) for automation and operational tooling
Application development experience in Java, with knowledge of Spring Boot considered a significant plus
Experience designing and operating Kubernetes clusters at high scale across large, multi cluster environments (e.g. hundreds of clusters)
Sound general security awareness and experience embedding security best practices into CI/CD and production platforms
Experience designing and operating observability stacks to support large-scale, multi cluster Kubernetes environments - preferably using Grafana/Prometheus.
Strong communication and collaboration skills and ability to work effectively with stakeholders across the organization
Strong problem-solving skills and attention to detail

Desirable Skills & Experience

Experience designing and building Kubernetes controllers and operators, including use of controller frameworks
Good understanding of RESTful API design principles, with hands-on experience developing and maintaining APIs for internal audiences
Experience implementing and promoting platform engineering practices/culture, including self-service capabilities.
Experience working in regulated environments and building compliant workloads is a plus.
A software engineering background where you've transitioned into Platform Engineering s of interest.

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Skills Required

Bachelor's degree in computer science, engineering, or equivalent experience
5+ years on Platform teams or in DevOps-driven organizations
Strong understanding of AWS, particularly EKS
Deep hands-on Kubernetes experience (cluster architecture, workload management, autoscaling, production troubleshooting)
Experience with Kubernetes ecosystem tools: Helm, Kustomize, Karpenter and containerization
Infrastructure as Code experience (e.g., Terraform) and maintaining CI/CD deployment workflows
Proficiency with Git, including repository management and workflow automation
Strong scripting skills for automation and operational tooling (e.g., Bash)
Experience designing and operating Kubernetes clusters at high scale across large, multi-cluster environments
Security awareness and experience embedding security best practices into CI/CD and production platforms
Experience designing and operating observability stacks for large-scale Kubernetes environments (preferably Grafana/Prometheus)
Strong communication, collaboration, problem-solving skills, and attention to detail
Application development experience in Java (Spring Boot knowledge is a plus)
Experience designing and building Kubernetes controllers/operators and using controller frameworks
Understanding of RESTful API design and experience developing internal APIs
Experience promoting platform engineering practices (self-service, standardization, automation)
Experience in regulated environments and building compliant workloads
Software engineering background with transition into Platform Engineering

Smarsh Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smarsh and has not been reviewed or approved by Smarsh.

Leave & Time Off Breadth — Time off is characterized by unlimited PTO, generous vacation allowances, and paid holidays, with policies that support taking time away. These elements are positioned as a core strength that helps balance lower base pay in some roles.
Wellbeing & Lifestyle Benefits — Perks include wellness programs, commuter and bike reimbursement, volunteer time off, peer recognition, remote-work support, and a sabbatical option. The variety of non-salary benefits contributes to a supportive work-life environment.
Retirement Support — A 401(k) with employer match and profit sharing is offered, with immediate vesting described for the match. This strengthens the long-term financial component of total rewards.