At Chewy, we are disrupting the pet products industry by offering our customers the easiest way to get the premium products they want, backed by unparalleled service. We strive to win at everything we do, whether that means bending over backwards to gain our customers' trust and loyalty or creating a stimulating work environment for our employees. We aim to wow our customers and our employees.
Our Opportunity:
The Payroll Analyst will work collaboratively with the payroll team and management to ensure efficient payroll processes while staying compliant with all regulations and policies! This individual will serve as an SME, coordinate payroll projects, and identify process improvement opportunities. This individual will specialize in troubleshooting complex payroll systems and reporting updates, issues, and inquiries. This individual may also work with partners in Accounting, Human Resources, Third Party Vendors, and other internal departments on various initiatives.
What You'll Do:
- Serve as an escalation point for payroll, reporting, and system issues
- Execute complex and/or high-impact business processes and/or transactions
- Execute end-to-end payroll processing, ensuring accuracy, timeliness, and compliance.
- Set up and process involuntary deductions in accordance with legal requirements.
- Manage payroll schedules, local tax requirements, direct deposits, and disbursement timelines.
- Process payroll adjustments and on-demand payments as needed.
- Conduct regular audits to ensure data accuracy and integrity.
- Performs maintenance on payroll updates and is responsible for testing new or changed payroll functionality, providing detailed design and program specifications
- Proactively assess, refine, and implement Payroll process improvements and tools, including requirements, system design, data flows, interfaces, testing, validation, documentation, and team training
- Plan, facilitate, and/or execute projects assigned as a core team member or lead on payroll-specific and cross-functional initiatives
- Act as a mentor to other payroll team members, providing training, support, and mentorship on tasks and troubleshooting.
- Educate employees on payroll policies, tax forms, and benefits-related payroll matters. Answer employees' inquiries via the ticketing system.
- Ability to initiate and lead conversations to drive payroll projects and issue resolutions, including directing the work of team members
- Ensures per pay period, quarterly, and annual payroll reporting and data reconciliations are performed accurately and timely
- Research laws and regulations changes and how they affect the payroll system and processes
- Create and maintain complex reports from Workday and other systems
- Ability to identify issues and demonstrate curiosity to investigate and resolve
- Support Payroll management and team members with projects and other tasks as required.
What You'll Need:
- Bachelor's degree in accounting, Finance, or a relevant field. An appropriate combination of education and work experience will be considered.
- 3+ years of related experience processing high volume, multi-state payroll for a mid to large-sized company
- 1+ years of related experience leading special initiatives
- Hands-on and strong knowledge/experience with Workday Payroll, ADP SmartCompliance, and UKG
- An understanding of federal and state regulations related to salaries, wages, taxes, benefits, and other payroll-related matters is required
- Understanding of payroll accounting
- Consistently achieves goals by prioritizing work appropriately
- Outstanding organizational skills, attention to detail, and ability to prioritize and manage multiple tasks
- Advanced Microsoft Office skills (Excel, Word)
- Able to work independently
- Able to work in a high-growth environment under tight deadlines
- Excellent interpersonal skills and ability to work collaboratively
- FPC or CPP certification preferred
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Chewy Teams
Chewy Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.





