Job Summary
The Payroll Operations Senior Analyst is responsible for executing and supporting end-to-end payroll processes across multiple pay groups, jurisdictions, or entities. This role ensures timely, accurate, and compliant payroll processing, while also leading payroll audits, process improvement initiatives, system enhancements, and complex issue resolution. The ideal candidate is analytical, detail-oriented, and experienced in multi-state or multi-country payroll environments.
What You'll Do:
- Ensure accurate and timely processing of weekly, biweekly, and/or monthly payrolls using UKG, Workday, and/or ADP. Execute and oversee complex payroll transactions and business processes.
- Review and validate payroll data, including new hires, terminations, bonus/commission payments, deductions, garnishments, and tax adjustments.
- Maintain and drive innovations to support daily payroll operations and improve accuracy and efficiency.
- Act as a subject matter expert for complex payroll issues, including tax, system errors, or regulatory compliance.
- Support and collaborate with HR, Accounting, Legal, and third-party vendors on cross-functional initiatives.
- Monitor changes in federal, state, and provincial payroll regulations and assess their impact on systems and processes.
- Ensure compliance with tax, wage & hour, and reporting requirements across all jurisdictions.
- Assist in audits (SOX, IRS) by preparing documentation and responding to inquiries.
- Serve as a mentor and peer leader for other payroll team members; provide training and support as needed.
- Lead payroll process improvement initiatives, including documentation, validation, and internal training.
What you'll need:
- Bachelor's degree in Accounting, Finance, HR, or related field (or equivalent experience).
- 5+ years of progressive experience in payroll operations for a mid-to-large-sized company.
- Strong knowledge of multi-state and Canadian payroll processing.
- Experience with payroll systems, including Workday Payroll, UKG Timekeeping, and ADP SmartCompliance
- Understanding of payroll accounting principles and general ledger impact.
- Excellent Excel and Microsoft Office skills.
- An analytical mindset and close attention to detail.
- Strong interpersonal skills and ability to work collaboratively across departments
- Comfortable managing confidential information with discretion.
- Experience in a high-growth company or fast-paced environment.
- Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) strongly preferred
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
