Sr Operations Manager

Posted 8 Days Ago
Be an Early Applicant
Joliet, IL, USA
In-Office
87K-122K Annually
Senior level
Logistics • Software • Transportation
The Role
Manages multi-site supply chain operations spanning warehousing, distribution, packaging, and transportation. Oversees performance, safety, customer relationships, P&L, staffing, labor costs, compliance, continuous improvement, and associate development. Establishes operational goals, monitors quality and productivity metrics, identifies root causes, implements corrective actions, and prepares reports. Requires extensive management experience in high-volume 3PL, distribution, warehouse, and transportation environments, along with P&L and e-commerce experience.
Summary Generated by Built In
Job Summary & Responsibilities

Position Overview: The Sr Operations Manager is responsible for managing all aspects of a supply chain operation. The Sr Operations Manager provides overall direction and oversight in the areas of performance, safety, P&L management, customer relations, continuous improvement, and associate development across multiple sites.


Location: Joliet, IL

Work Schedule: M-F

Travel Specifics: 25%

Competitive Compensation: Attractive annual salary of $87,000-$122,000 plus a performance-based bonus


Key Responsibilities:

  • Direct the operations of distribution, packaging, and transportation to achieve company objectives and meet customer expectations.
  • Evaluate overall operations and develop short and long-term goals to meet organizational objectives.
  • Oversee all warehousing, distribution, packaging and transportation operations to ensure company and customer requirements are met.
  • Focus on continuous improvement and make decisions about enhancing value, service and effectiveness, and profitability.
  • Direct and oversee programs to ensure safety of all associates, equipment and property.
  • Ensure compliance with all company, customer, and government regulatory requirements.
  • Directly manage budget and P&L for operations.
  • Develop work plans ensuring appropriate staffing levels, managing labor costs, overtime and retention.
  • Maximizes quality and productivity by understanding and mastering all job standards for each function, and evaluating performance variances to identify root cause, corrective action and training needs.
  • Participate in the collection of performance measurements per customer, vendor and/or site requirements.
  • Prepares and submits weekly and monthly reports.
  • Deliver a consistent, high-performance experience to our associates and customer.

Be part of a forward-thinking company that values creativity and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect and inclusivity. Enjoy a competitive salary package, including benefits such as health, dental, and vision insurance, 401(k) matching, and more.


If you are results-driven, have a passion for change, and a desire to make a significant impact, we would love to hear from you. Click apply today to join ID Logistics!


This position is not eligible for immigration sponsorship.



#LI-SALARY

Preferred Qualifications

Minimum Requirements:

  • High School Diploma or GED
  • 5+ years management experience and comprehensive knowledge in a high volume fast paced 3PL, distribution, warehouse, and transportation environment.
  • P&L experience.
  • High volume e-commerce experience
  • Strong background in both inbound and outbound
  • Critical thinking, problem solving and reasoning skills.
  • Ability to work effectively with diverse personalities and communication styles.
  • Proficient with Microsoft Office, databases, WMS, and other metrics measurement tools.
  • Strong presentation, writing and speaking proficiency.
  • Experience applying Lean, Six Sigma, or Kaizen principles preferred.
  • Strong organizational skills.
  • Experience with ADP platforms, including WorkForce Now, WorkForce Manager, ADPRM helpful.
  • Ability to work a flexible schedule to meet the operation's needs.

Preferred Qualifications:

  • Bachelor's degree in supply chain or Logistics or business-related field preferred.
  • 3PL experience.
Compensation & BenefitsID Logistics offers a generous benefits package for eligible associates to include 401K with match, Health, Vision, Dental and vacation and sick time. Compensation is determined based on several factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and geographic location. The posted range is presented to illustrate variables within these factors.

Skills Required

  • High School Diploma or GED
  • 5+ years of management experience in a high-volume, fast-paced 3PL, distribution, warehouse, or transportation environment
  • P&L management experience
  • High-volume e-commerce experience
  • Strong inbound and outbound operations experience
  • Critical thinking, problem-solving, and reasoning skills
  • Ability to work effectively with diverse personalities and communication styles
  • Proficiency with Microsoft Office, databases, WMS, and other metrics measurement tools
  • Strong presentation, writing, and speaking skills
  • Strong organizational skills
  • Ability to work a flexible schedule to meet operational needs
  • Experience applying Lean, Six Sigma, or Kaizen principles
  • Experience with ADP Workforce Now, ADP Workforce Manager, and ADPRM
  • Bachelor's degree in supply chain, logistics, business, or a related field
  • 3PL experience
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The Company
HQ: Orgon
1,082 Employees

What We Do

ABOUT ID LOGISTICS: ID Logistics is an international contract logistics group, with revenue of € 3.3 B in 2024. ID Logistics has more than 450 sites across 19 countries, representing more than 9 million square meters of warehousing facilities in Europe, America, Asia and Africa, with 42,000 employees. With a client portfolio balanced between retail, industry, detail picking, healthcare and e-commerce sectors, ID Logistics is characterized by offers involving a high level of technology. Developing a social and environmental approach through a number of original projects since its creation in 2001, the Group is today resolutely committed to an ambitious CSR policy. ID Logistics is listed on Compartment A of NYSE Euronext’s regulated market in Paris and are included in the SBF 120 index (ISIN Code: FR0010929125, Ticker: IDL).

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