Sr. Operations Analyst, Government Affairs

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Job Category

Operations

Job Details

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The Government Affairs Operations Lead is a key operational role supporting the global Government Affairs (GA) team across all regions. This position is critical for ensuring the smooth financial, compliance, and strategic operations of the organization, working cross-functionally to drive best practices and manage vendor and political engagement processes.

Responsibilities:

• Budget Management: Oversee and manage the global Government Affairs Team's budget and finances. This includes managing all aspects of the Procure-to-Pay process (Purchase Orders, new vendor processing and communication, MPC/Coupa processing, invoice review/approvals) and providing comprehensive budget management and reporting.

• Vendor Compliance & Management: Serve as the primary internal expert and Point of Contact (POC) for vendor management, managing the full vendor lifecycle, including onboarding, ongoing communication, invoice processing, and acting as the first point of escalation for troubleshooting vendor issues. This role focuses on unique Government Affairs (GA) political tax forms and external vendors that require specialized compliance knowledge. Act as the POC for ethics and integrity, managing compliance issues that impact the GA team.

• Manage Political Contribution:. Manages the sensitive State and Local (S&L) check pickup/delivery process. Mandate to implement a clear, proactive internal process for advanced notification and distribution lists. Acts as the POC for ethics and integrity for compliance issues impacting the GA team, e.g., working with @Leila Seed on reporting numbers for overall spending with trade associations, lobbying, etc., that is funneled into political engagement and Environmental Social Governance (ESG) reports.

• Operational Strategy: Manages GA CRM improvements and innovation, including V2MOM reporting, drives CRM and AI adoption, and ensures Best Practice Enablement across the GA organization. This also includes supporting key operational processes and initiatives to enhance team efficiency and strategic execution.

• Executive & Event Support: Assists with GA hosted events globally, such as Government Speaker Series, roundtables, hosted government delegations, and other events as required, working closely with the REWS teams globally. Support Executive visits as required and needed when managed by the Government Affairs team.

Qualifications:

• Bachelor's degree (or equivalent experience) in Business, Finance, Political Science, or a related field, and 5+ years of experience in operations, financial management, or government affairs.

• Strong understanding of vendor management, procurement, and compliance processes.

• Ability to act as a point of contact for internal and external stakeholders on sensitive compliance and political engagement matters.

• Experience with CRM systems, reporting, and driving process improvements (e.g., V2MOM).

• Demonstrated ability to manage and support executive-level events and visits, including logistical coordination.

• Excellent communication and organizational skills, with a proactive approach to operational challenges.

• Ability to work across global timezones as needed.

• Ability to travel domestically and internationally up to 15% of the time to support events and executive visits.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $94,000 - $142,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $112,900 - $155,200 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.