ResMed

Senior Okta Engineer

Posted 2 Days Ago

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Bangalore, Bengaluru Urban, Karnataka

Healthtech

The Role

Senior Platform Engineering Okta role responsible for designing, building, and enhancing systems with a focus on Okta. Lead the global roadmap for Identity and Access Management, conduct POCs, mentor Okta Platform Engineers, integrate IAM systems, implement OKTA integration for business applications, drive compliance and security standards, and ensure effective communication with end users.

Summary Generated by Built In

Digital Health Technology team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver and manage a portfolio of data management platforms and mobile offerings in support of our core businesses. We thrive on simple and elegant architecture and agility. You’ll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise.

About ResMed

ResMed has pioneered some path breaking solutions to improve people’s lives and our mission is to change 250 million lives in 2025. The focus of the products and technologies is to complete the care continuum in the ‘out-of-hospital’ space, enable seamless transitions for people as they move between different care setting and empower the care givers with actionable data and insights that can transform the way care is delivered.

Let's talk about the Team and You

Our Digital Workforce Experience (DWE) team develops and supports all end point, collaboration, identity and innovative tools that touch over 8000 ResMedians globally on a day-to-day basis. We are a team that focuses on building and enhancing systems, applications and infrastructure to provide the best productivity solutions. Our goal is to make a day in the life of every ResMedian easier.

This Senior Platform Engineering Okta role will act as a design, build and enhance role helping to execute on all systems DWE builds focusing on Okta specifically. You will help enable Okta Platform Engineers to be able to support the business in an effective and secure manner while innovating our Okta environment. DWE is a full cycle team that builds and provides support to our Technical Support team as well as other IT business units, and end users. Therefore, as a Senior and thought leader of this space, there is a broad focus on understanding the cross functional BU’s that require IAM, SSO and ease of app entry into our ecosystem. You will be a person who listens to what the business needs, have a focus on user experience and drive innovation in a secure and effective manner while enhancing your skills and ResMed’s IAM structures and capabilities.

Let's talk about responsibilities:

Provide thought leadership through participation in industry standards for Okta road mapping and best practices.
Drive and help define the global roadmap for Identity and Access Management while ensuring scalability, resilience and a seamless end user experience.
Conduct POCs of new access management products and services to validate integration needs.
Coaching, mentoring, and lead the Okta Platform Engineers globally, helping to develop their skills and see the impact they are making across the organization.
Build out SOP’s, and consistency across the team striving for excellence.
Integrate IAM systems with in-house applications, third party applications and SaaS applications for provisioning, identity authentication, and developing connectors between IAM tools and system resources.
Implement OKTA integration for our business application using OIN or SAML auth.
Set up org2org and SCIM configuration in OKTA.
Partner with peer delivery organizations within IT to drive secure solutions without being a road-block.
Work across functions to improve IAM solutions to enhance compliance requirements and best practices.
Drive team to document system configurations, standards, and procedures ensuring industry and security standards are met.
Participate in ongoing compliance, monitoring, and strategy discussions. Ensure audit requirements for the Okta ecosystem are met and be the point of contact for all requirements.
Be the voice and brand for the Okta ecosystem, ensuring communication to the end users is effective and what is needed for each specific user.
Work at consistently learning new leadership skills that will help develop and enhance the teams skills.
Build a team culture of curiosity, improvement and jumping in headfirst to try new things.
Drive to educate cross functional teams skills in the IAM space that will result in a better end user experience.
Develop and maintain documentation relating to ResMed Active Directory and Azure Active Directory environments
Actively listen and develop robust solutions for new challenges and developments through their lifecycle.
Demonstrate a proven track record in building, executing and managing enterprise IAM initiatives in a complex organizational environment.
Demonstrate experience in creating IAM processes, implementing and integrating appropriate technologies, and evolving/maturing organizational cultures and processes.

Let's talk about qualifications:

Strong experience building Identity & Access Management services or IAM this must be including but not limited to an Okta environment. You know how to ask questions, dig for answers and find innovative solutions while working in a team environment.
Drive to build solutions that will solve global, cross BU issues in a scalable and sustainable way.
Knowledge and experience with Identity Management solutions, Kerberos, SSO, OAuth, SAML, Encryption, PKI
Experience with conditional access controls on access management solutions (e.g., Azure AD, Okta)
Sound judgment and ability to effectively balance information risk controls with business productivity and growth.
Ability to communicate technical information to diverse audiences.
Previous experience deploying upgrades and conducting UAT.
Experience supporting Microsoft suite of tools
Excellent written communication to build technical documentation, standards, and procedures
Proven ability to work effectively within a collaborative scrum team supporting both project initiatives and operational requests.
Ability to work collaboratively across interdisciplinary teams and manage relationships across multiple areas of the business including Audit, Compliance, and other executive stakeholders
You will have excellent written and spoken skills and clearly express ideas, requirements, and design, in written form.
Experience in End Point Technical Customer Support experience is preferable.
Communication and follow up are the keys to success in this role. If you don’t like to connect with end users (customers/ResMedian’s), this is not the team for you.

Let's talk about what you can expect:

A supportive environment that focuses on people development and best practices
Opportunity to design, influence, and be innovative
Work with global teams and share new ideas
Be supported both inside and outside of the work environment
The opportunity to build something meaningful and see a direct positive impact on people's lives

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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.