About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.
Job DescriptionThe National Training Manager (NTM), Patient Services Access Team, supports Access and Reimbursement Training, with a focus on the Retail Field Reimbursement Manager (FRM) organization. This role designs and delivers practical, compliant training solutions that strengthen participant performance and learning outcomes. The NTM represents Training and Development and Franchise Strategy across training programs, builds strong stakeholder relationships at multiple levels, and applies strong facilitation, coaching, strategic alignment, and training fundamentals.
Core Job Responsibilities:
- Design, develop, and deliver compliant learning solutions that increase participant effectiveness and credibility.
- Build trust and credibility with key stakeholders through regular interaction, feedback, and strong working partnerships.
- Leverage existing Learning and Development platforms and Franchise training content to reduce duplicative efforts.
- Communicate directly and openly with key stakeholders to foster positive relationships and mutual alignment.
- Provide candid, specific verbal and written feedback to training participants, including strengths, development opportunities, and plans for improved performance.
- Assess participant skill levels and adjust coaching and training techniques to meet individual learning needs.
- Develop Guest Trainers and/or Regional Field Trainers by assigning meaningful roles during foundational training and ongoing learning.
- Apply knowledge of stakeholder businesses, strategies, and priorities to integrate training activities into franchise team business plans.
- Lead cross-functional initiatives and support special projects within the training organization.
- Assist with onboarding, development, and mentorship of other NTMs while leading through teamwork and cultivating positive peer relationships.
- Execute responsibilities with limited guidance or direction from senior leadership.
Key Stakeholders:
- Learning and Development Leadership
- Therapeutic Business Unit Leadership
- Franchise Marketing Leadership
- AbbVie Patient Services Leadership
Basic Qualifications:
- Bachelor’s degree.
- Understanding of adult learning principles.
- Proven experience developing and using core learning and teaching platforms (i.e. PowerPoint, Articulate Rise, and iSpring)
- Three or more years of pharmaceutical field experience as an Account Executive or Field Reimbursement Manager, with extensive knowledge of the access and reimbursement landscape; or comparable previous training experience.
- Prior experience leading projects with regional or national impact.
- High-performing track record and strong understanding of what drives success in a commercial organization.
- Demonstrated ability to partner with individuals at all levels of management and align training with business strategy.
- Proven ability to integrate business trends, brand strategies, and marketplace drivers into plans that strengthen competitive advantage.
Preferred Qualifications:
- Experience working within and using a learning management system (LMS).
- Prior sales, training, or access and reimbursement experience in the Migraine or Psychiatry space.
- Knowledge and understanding of basic AI principles to improve training efficiency and content creation.
- Knowledge of and exposure to health sciences, market access, and/or account management.
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our long-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Skills Required
- Bachelor's degree
- Understanding of adult learning principles
- Experience developing and using PowerPoint, Articulate Rise, and iSpring
- Three or more years of pharmaceutical field experience as an Account Executive or Field Reimbursement Manager, with extensive knowledge of access and reimbursement, or comparable prior training experience
- Experience leading projects with regional or national impact
- High-performing track record and understanding of success drivers in a commercial organization
- Ability to partner with individuals at all management levels and align training with business strategy
- Ability to integrate business trends, brand strategies, and marketplace drivers into plans
- Experience working with a learning management system
- Sales, training, or access and reimbursement experience in Migraine or Psychiatry
- Knowledge of basic AI principles for improving training efficiency and content creation
- Knowledge of or exposure to health sciences, market access, or account management
AbbVie Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.
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Retirement Support — Retirement programs are portrayed as a standout, with a dollar‑for‑dollar 401(k) match up to 6% and an additional annual company contribution based on age and service. Feedback suggests this materially boosts perceived total compensation for many U.S. employees.
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Parental & Family Support — Paid parental and caregiver leave are emphasized, including up to 12 weeks of fully paid parental leave for all parents and 4 weeks of paid caregiver leave in the U.S. Feedback suggests these policies are a meaningful differentiator for employees balancing family needs.
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Leave & Time Off Breadth — Time off is described as extensive, with tiered vacation that scales with tenure, 17 company holidays, and two paid volunteer days in the U.S. Feedback suggests the breadth of leave contributes notably to overall benefits satisfaction.
AbbVie Insights
What We Do
AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.
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