Sr. Mid-Market Account Manager

Posted Yesterday
Hiring Remotely in USA
Remote or Hybrid
104K-123K Annually
Senior level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The platform delivering future-ready financial operations.
The Role
Own and grow a portfolio of mid-market accounts (<$750M), driving expansion, add-ons, renewals, and revenue. Act as a strategic advisor, manage the full sales cycle, maintain CRM data and forecasts, collaborate with Customer Success and implementation teams, mitigate at-risk accounts, and travel ~40%.
Summary Generated by Built In

Make Your Mark:

As a Senior Mid-Market Account Manager, you are the CEO of your own book of business. Your mission is to drive growth and expand revenue within our existing customer base by acting as a trusted, strategic advisor. You will own a dedicated portfolio of mid-market accounts (under $750M in annual revenue), transforming them into long-term partners and champions for BlackLine. This is a role for a "hunter" who excels at farming—someone who can nurture relationships to uncover and close new business opportunities.

You'll Get To:

  • Crush Your Numbers: Consistently achieve and exceed monthly sales targets and recurring revenue quotas by strategically managing your account pipeline.

  • Drive Expansion Revenue: Develop and execute strategic sales plans to expand business within your accounts. You will be responsible for the entire sales cycle for add-ons, including selling new modules, additional users, upgrades, and renewals.

  • Own the Commercial Relationship: Own the commercial relationship with clients post-sale, turning every interaction into an opportunity to strengthen the partnership and uncover new revenue streams.

  • Hunt for Opportunity: Proactively hunt for expansion opportunities within your accounts through regular client outreach, business reviews, and a deep understanding of their evolving needs and challenges (i.e., mergers, acquisitions, divestitures).

  • Master Consultative Selling: Work as a team with Customer Success Managers to build and maintain Client Roadmaps, demonstrating the ROI of BlackLine's solutions and creating a compelling business case for further investment.

  • Run a Tight Ship: Meticulously maintain all account, contact, and opportunity information in our CRM system to ensure an accurate sales forecast and a clear view of all activities.

  • Save at-Risk Revenue: Proactively identify and manage accounts at risk of cancellation, skillfully navigating objections and reinforcing value to secure the renewal.

  • Be a Team Player: Collaborate closely with Implementations, Training, Support, and other teams to ensure your clients' expectations are met, creating a seamless experience that fosters loyalty and opens doors for future sales.

  • Travel required, approx. 40%


What You'll Bring:

  • A Proven Track Record of Sales Success: 3+ years of experience in an Account Management or sales role where you were responsible for a quota, with a proven history of consistently meeting and exceeding it.

  • Consultative Selling Expertise: A well-developed consultative selling style with the ability to act as a knowledgeable advisor, particularly when selling into the CFO's organization and Accounting/Finance departments.

  • Relationship-Driven "Hunter" Mentality: A people-oriented professional with exceptional relationship-building skills combined with the drive to find and close new business.

  • Business & Financial Acumen: A sharp business sense with the ability to understand a client's financial drivers, identify creative solutions to their problems, and translate that into commercial opportunities.

  • Deal-Making Skills: Proven experience drafting, negotiating, and finalizing a variety of client contracts and documents.

  • Results-Oriented Mindset: A strong results orientation with a dedicated client focus and the ability to thrive in a fast-paced, high-volume environment.

  • Exceptional Communicator: Outstanding analytical, oral, and written communication skills.

  • Collaborative & Independent: The ability to work independently to drive your own success while also being a strong collaborator in a team setting.

  • BA/BS degree required

We’re Even More Excited If You Have:

  • Accounting and/or BlackLine experience is a significant plus


Thrive at BlackLine Because You Are Joining:


  • A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
  • A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
  • A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.


BlackLine recognizes that the ways we work and the workplace itself has shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.

Salary Range:

$104,000.00-$123,000.00

Pay Transparency Statement:

Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location.

In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.

We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model – for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive.

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Accommodations:

BlackLine is committed to creating an inclusive and accessible experience for all candidates. If you require a reasonable accommodation that would better enable your success during the application or interview process, please complete this form.

Skills Required

  • 3+ years in Account Management or sales with quota responsibility and proven sales success
  • BA/BS degree
  • Consultative selling expertise, especially selling into CFO/Accounting/Finance organizations
  • Proven track record of meeting and exceeding sales targets and recurring revenue quotas
  • Experience owning full sales cycle for expansions, add-ons, upgrades, and renewals
  • Deal-making skills: drafting, negotiating, and finalizing client contracts and documents
  • Strong relationship-building skills with a hunter mentality to uncover and close new business
  • Business and financial acumen to identify clients' financial drivers and craft commercial opportunities
  • Exceptional analytical, oral, and written communication skills
  • Ability to work independently and collaboratively across teams (Implementations, Training, Support)
  • Maintain accurate account, contact, and opportunity information in CRM to ensure reliable forecasts
  • Ability and willingness to travel approximately 40%
  • Accounting and/or BlackLine product experience

BlackLine Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BlackLine and has not been reviewed or approved by BlackLine.

  • Healthcare Strength Company materials highlight company‑paid employee medical, dental, and vision insurance, plus comprehensive plan choices and wellness resources. Recent announcements and benefits guides reinforce broad, high‑value healthcare coverage.
  • Leave & Time Off Breadth Unlimited PTO is prominently featured in official communications and marked as employer‑verified on benefits listings. Materials also reference paid holidays, sick time, and flexibility that support time away.
  • Retirement Support A 401(k) with company match and an Employee Stock Purchase Plan are consistently listed across careers pages, plan documents, and filings. Guidance also highlights complementary financial benefits such as dependent care FSA support and tuition reimbursement.

BlackLine Insights

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The Company
HQ: Woodland Hills, CA
1,810 Employees
Year Founded: 2001

What We Do

BlackLine gives you the innovation of AI-powered software solutions you need to optimize workflows, reduce risk, and prepare for tomorrow’s strategic F&A challenges. BlackLine is the leader in the cloud financial close market and the first and only holistic solution to address intercompany operations. Companies can execute and manage financial close, intercompany, and invoice-to-cash processes with end-to-end transparency and intelligent automation. They can shift their focus from governance to guidance and deliver strategic business outcomes faster and with greater control. Since our founding in 2001, BlackLine has become a leading provider of cloud software that automates and controls critical accounting processes. BlackLine is ranked No.5 globally on The Software Report’s 2023 ‘Top 100 Software Companies’ list and earned ‘Top Rated’ awards in Accounting, Financial Close, and Accounts Receivable from TrustRadius. BlackLine was also named to Newsweek’s ‘Most Loved Workplaces’ lists in the US (2022) and UK (2023).  BlackLine is trusted by thousands of companies across all industries and geographies. Headquartered in Woodland Hills, CA, BlackLine is a global company with operations in locations including Pleasanton, New York, London, Paris, Bengaluru, Frankfurt, Tokyo, Singapore, and Sydney. Leading companies like SiriusXM and Domino’s trust BlackLine to close faster with complete and accurate results.

Why Work With Us

BlackLine is a female-founded company led by Therese Tucker, founder and co-CEO. BlackLine is a people-focused company offering a collaborative environment, exciting new challenges, opportunities to acquire new skills, and mentoring to help you succeed. We empower our teams to thrive and always seek new and innovative ways to solve problems.

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