The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
The Senior Manager, Business Processes, SOX Program is a key leader within the Company’s Internal Audit SOX function and is responsible for transforming the delivery of the Company’s global SOX business process audit program, driving a shift toward a more efficient, technology-enabled, and risk-focused approach. This role will modernize how SOX is executed by leveraging data, automation, and AI, while serving as a strategic partner to the business and ensuring a high-quality, scalable control assurance framework.This role goes beyond execution, it requires a top-tier leader who combines deep technical SOX expertise, business process mastery, and forward-looking innovation.
This individual will serve as a trusted advisor to senior leadership, drive end-to-end SOX strategy for business processes, and lead a high-performing team to deliver a best-in-class, scalable, and future-ready SOX program.
Job Description:
Essential Responsibilities:
- Lead the development and execution of Internal Audit Plans
- Manage risk assessment and business monitoring activities
- Coordinate the process for reporting audit progress and findings to stakeholders
- Execute internal audit projects from planning to reporting
- Support the implementation of internal audit strategies and methodologies
- Provide coaching and mentorship to less experienced team members
- Develop and maintain strong working relationships with clients and stakeholders
Minimum Qualifications:
- 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
Key Responsibilities
- Oversee annual SOX planning, including risk assessment, materiality, scoping, and timeline governance.
- Own and lead the end-to-end SOX lifecycle for business process controls (e.g., O2C, P2P, R2R).
- Lead and develop the SOX team and oversee co-sourcing partners.
- Partner with external auditors to ensure efficient, high-quality audits.
- Oversee control deficiencies, including identification, evaluation, remediation, and reporting.
- Ensure internal controls are effective, scalable, and aligned with business and regulatory requirements.
- Drive control optimization through automation, AI, and data analytics.
- Assess and mitigate risks associated with AI-enabled processes, including governance, data integrity, explainability, and auditability.
- Lead SOX readiness for new products, ERP implementations, system changes, and M&A integrations.
- Conduct technical accounting and process risk assessments.
- Advise Finance and business leaders on controls, risk management, and process improvements.
- Develop executive and Audit Committee reporting.
- Build strong cross-functional partnerships across Finance, IT, Product, Legal, and Operations.
- Communicate complex risk and control issues to senior leadership and influence decisions.
- Foster a culture of accountability, continuous improvement, and talent development.
Additional/Preferred Qualifications
- 8+ years of experience in public accounting, internal audit, consulting, or SOX program leadership.
- Proven experience leading and scaling enterprise SOX programs.
- CPA, CIA, CISA, CISSP, or similar certification preferred.
- Bachelor’s degree in Accounting, Finance, IT, Computer Science, or related field preferred.
- Experience modernizing SOX programs through automation, analytics, and AI.
- Strong knowledge of financial processes, technical accounting, and risk frameworks (SOX, COBIT, NIST, ITIL, PCI, etc.).
- Experience supporting ERP implementations, system transformations, or M&A integrations.
- Strong project management and cross-functional leadership skills.
- Demonstrated ability to influence stakeholders, operate independently, and balance strategic planning with execution.
- Excellent communication, analytical, and organizational skills.
- Advanced Excel and PowerPoint skills; AuditBoard (Optro) experience preferred.
Subsidiary:
PayPalTravel Percent:
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The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:Primary Location | Pay Range:
San Jose, California | ($143,500.00 - $212,850.00 Annually)Additional Location(s) | Pay Range:
Chicago, Illinois | ($130,500.00 - $193,600.00 Annually) Austin, Texas | ($130,500.00 - $193,600.00 Annually) Scottsdale, Arizona | ($123,500.00 - $183,700.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Who We Are:
Click Here to learn more about our culture and community.
Commitment to Diversity and Inclusion
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.
Skills Required
- 8+ years relevant experience and a Bachelor's degree or equivalent combination of education and experience
- Proven experience leading and scaling enterprise SOX programs
- Experience in public accounting, internal audit, consulting, or SOX program leadership (8+ years)
- CPA, CIA, CISA, CISSP, or similar certification
- Experience modernizing SOX programs through automation, analytics, and AI
- Strong knowledge of financial processes, technical accounting, and risk frameworks (SOX, COBIT, NIST, ITIL, PCI)
- Experience supporting ERP implementations, system transformations, or M&A integrations
- Advanced Excel and PowerPoint skills
- AuditBoard (Optro) experience
- Strong project management and cross-functional leadership skills
PayPal Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PayPal and has not been reviewed or approved by PayPal.
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Healthcare Strength — Health coverage starts on the date of hire with medical, dental, vision, wellness resources, and health-navigation support. Eligibility includes spouses/domestic partners and dependents up to age 26, indicating broad and robust coverage.
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Leave & Time Off Breadth — Flexible time-off frameworks and a market-leading sabbatical after five years provide substantial time-away options. Paid leaves span bonding/parental, disability, and localized programs, offering broad coverage across situations.
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Retirement Support — A 401(k) with company match and a year-end true-up strengthens long-term savings. Financial-wellbeing tools and related programs further support retirement planning.
PayPal Insights
What We Do
HELP US REIMAGINE MONEY. At PayPal, we believe that now is the time to democratize financial services so that moving and managing money is a right for all citizens, not just the affluent. We are driven by this purpose, and we uphold our cultural values of collaboration, innovation, wellness and inclusion as our guide for making decisions and conducting business every day. It is our duty and privilege to be customer champions and put those we serve at the center of everything we do. We are one team that respects and values diversity of thought for everyone, everywhere, and we actively seek to create an energizing workplace that brings out the best in all of us. If you’re ready to shape the future of money, join the team at PayPal. We're proud to work here. You will be too. PayPal is headquartered in San Jose, California and its international headquarters is located in Singapore.
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