Sr Mgr Category Development

Posted 6 Days Ago
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Framingham, MA, USA
In-Office
Senior level
Retail
The Role
Develops multi-year category growth strategies, portfolio roadmaps, and investment plans using customer, market, competitive, and financial insights. Leads category strategy discussions, evaluates innovation pipelines and business cases, aligns merchandising and cross-functional partners, and influences senior decisions. Manages and develops strategy and analytics talent while driving profitability, differentiation, and customer value across complex category portfolios.
Summary Generated by Built In

Staples is business to business. You’re what binds us together.

 

Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We’re inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more

 

As Senior Manager, Category Development, you will shape the future of key categories by turning customer, competitive, and financial insights into multi-year growth strategies. You will guide portfolio priorities, influence senior business decisions, and unite Merchandising and cross-functional partners around opportunities that strengthen differentiation, profitability, and customer value.

 

What you will be doing: 

  • Develop and execute multi-year category growth strategies, portfolio roadmaps, and actionable plans aligned with enterprise and financial objectives.

  • Identify growth platforms, innovation opportunities, and emerging market trends, and recommend where to invest, expand, defend, or exit.

  • Evaluate portfolio performance and innovation pipelines, prioritize resources, and recommend strategic trade-offs across competing opportunities.

  • Lead category strategy discussions with Divisional Merchandising Managers and senior leaders, using insights and analytics to influence business decisions.

  • Align Merchandising, Finance, Supply Chain, Marketing, Sourcing, and other partners around shared priorities and execution plans.

  • Assess market attractiveness, customer behavior, competitive dynamics, and financial performance to guide category direction.

  • Build and stress-test business cases, validate assumptions and risks, and drive disciplined, ROI-focused investment decisions.

  • Represent Category Development in leadership forums and strategic planning discussions, communicating complex strategies clearly and persuasively.

  • Lead, coach, and develop Managers, Associate Managers, and/or Analysts while strengthening capabilities in analytics, strategy, and storytelling.

  • Set clear expectations, support talent and succession planning, and foster an inclusive, accountable, and high-performing team environment.

 

What You Bring to the Table:

  • Strategic thinking and strong business acumen, with the ability to connect enterprise priorities to category-level action.

  • Advanced analytical and problem-solving skills, paired with intellectual curiosity and sound judgment.

  • Executive-level communication, influencing, and storytelling skills.

  • Collaborative leadership and stakeholder management skills across multiple functions and levels.

  • Ability to navigate ambiguity, lead through change, and create alignment among competing priorities.

  • A results-focused approach with accountability, ownership, and a continuous learning mindset.

What’s needed: Basic Qualifications:

  • Bachelor's degree in business, Finance, Marketing, Economics, or related work experience. 

  • 8+ years of professional experience in category management, strategy, merchandising, consulting, analytics, or related field.

  • Experience developing category growth strategies, translating complex data into actionable plans, and evaluating business cases, financial assumptions, risks, and returns.

  • Proficiency in Microsoft Excel and experience using Tableau or Power BI for analysis or visualization.

Preferred Qualifications:

  • MBA or other advanced degree in a related field.

  • 8+ years of experience in retail, consumer packaged goods, consulting, or related industry.

  • 5+ years of leadership experience managing and developing teams.

  • Experience managing complex category portfolios with P&L responsibility, driving revenue growth or margin improvement, and leading enterprise initiatives in a matrixed organization.

  • Advanced proficiency in SQL, Python, or BI and data-visualization tools, with experience supporting retail merchandising, commercial, private-brand, product-development, or category-management teams.

We Offer:

  • Inclusive culture with associate-led Business Resource Groups

  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

About UsStaples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Skills Required

  • Bachelor's degree in business, Finance, Marketing, Economics, or related work experience
  • 8+ years of professional experience in category management, strategy, merchandising, consulting, analytics, or a related field
  • Experience developing category growth strategies and translating complex data into actionable plans
  • Experience evaluating business cases, financial assumptions, risks, and returns
  • Proficiency in Microsoft Excel
  • Experience using Tableau or Power BI for analysis or visualization
  • MBA or other advanced degree in a related field
  • 8+ years of experience in retail, consumer packaged goods, consulting, or a related industry
  • 5+ years of leadership experience managing and developing teams
  • Experience managing complex category portfolios with P&L responsibility
  • Experience driving revenue growth or margin improvement and leading enterprise initiatives in a matrixed organization
  • Advanced proficiency in SQL, Python, or BI and data-visualization tools
  • Experience supporting retail merchandising, commercial, private-brand, product-development, or category-management teams

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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