Sr Mgr Brand Strategy

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Framingham, MA, USA
In-Office
Senior level
Retail
The Role
Lead Staples’ enterprise brand rollout and translate brand strategy into scalable tools, guidelines, governance, training, and experiences. Own activation across physical and operational touchpoints such as packaging, uniforms, fleet, and offices. Manage cross-functional initiatives, brand standards, sampling programs, adoption strategies, and project execution while influencing stakeholders and mentoring teams without direct authority.
Summary Generated by Built In

Staples is business to business. You’re what binds us together. 

Bring the Staples brand to life across the enterprise. In this highly visible role, you will turn brand strategy into experiences, tools, and standards that help associates and customers experience a consistent, compelling brand at every touchpoint.

 

 

What you will be doing: 

  • Lead the enterprise-wide internal brand rollout through town halls, leadership sessions, training programs, and adoption strategies in partnership with Talent and Corporate Communications.

  • Own activation of the brand system across physical and operational touchpoints, including fleet and trucks, uniforms, packaging, and office environments.

  • Oversee sampling programs and experiential initiatives that make the brand tangible and engaging.

  • Develop and operationalize the Brand Book and Brand Hub to make brand standards accessible, usable, and easy to adopt.

  • Manage cross-functional project plans, timelines, and deliverables to drive high-quality, on-time execution.

  • Coordinate across Marketing, Merchandising, Operations, HR, Corporate Communications, and other teams to align brand initiatives with business priorities.

  • Translate brand strategy into scalable programs, tools, guidelines, and governance that support consistent execution.

  • Identify opportunities to strengthen brand visibility, consistency, and effectiveness across internal and external touchpoints.

  • Monitor adoption and effectiveness, using feedback and insights to refine brand activation approaches.

  • Provide dotted-line leadership, project oversight, mentoring, and guidance across multi-stakeholder teams without formal direct-report accountability.

What You Bring to the Table:

  • Strategic thinking with the ability to turn enterprise brand strategy into practical, scalable execution.

  • Cross-functional collaboration and stakeholder management skills, with the ability to influence senior leaders and partners across the organization.

  • Strong project and program management skills, including the ability to balance multiple complex priorities in a fast-paced environment.

  • Clear, effective communication and facilitation skills for presentations, training sessions, leadership discussions, and vendor interactions.

  • Creative problem-solving and sound independent judgment when navigating new or evolving brand challenges.

  • Experience developing and implementing brand guidelines, systems, governance models, digital brand hubs, or asset management systems.

  • A consistent focus on detail, quality, usability, and brand integrity.

What’s needed: Basic Qualifications:

  • Bachelor’s degree in Marketing, Business, Communications, or a related work experience.

  • 10+ years of experience in brand strategy, brand management, integrated marketing, or a related field within a corporate or agency environment.

 

Preferred Qualifications:

  • Master’s degree, MBA, or another related advanced degree.

  • Experience leading enterprise or large-scale brand rollouts, transformations, internal brand adoption, or change management initiatives.

  • Experience in retail, consumer goods, or omnichannel environments.

  • Experience managing physical brand execution, such as packaging, environments, uniforms, or fleet branding.

  • Project management certification or formal training, such as PMP or Agile, or formal training in change management methodologies.

We Offer:

  • Inclusive culture with associate-led Business Resource Groups

  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

 

About UsStaples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Skills Required

  • Bachelor's degree in Marketing, Business, Communications, or related work experience
  • 10+ years of experience in brand strategy, brand management, integrated marketing, or a related field
  • Master's degree, MBA, or related advanced degree
  • Experience leading enterprise or large-scale brand rollouts, transformations, internal brand adoption, or change management initiatives
  • Experience in retail, consumer goods, or omnichannel environments
  • Experience managing physical brand execution, including packaging, environments, uniforms, or fleet branding
  • Project management certification or formal PMP, Agile, or change management training

Staples Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.

  • Wellbeing & Lifestyle Benefits Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
  • Leave & Time Off Breadth Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
  • Inclusive Benefits Coverage Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.

Staples Insights

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The Company
HQ: Framingham, MA
Year Founded: 1986

What We Do

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

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