Sr Mgd WiFi Network Engineer (70008411)

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Hiring Remotely in WV, USA
Remote
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
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The Role

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We are looking for an experienced Network Systems Engineer with expertise in designing, implementing, and managing enterprise Wi-Fi systems tailored for delivering Internet services through managed Wi-Fi networks to residents of multi-family housing (apartments). An ideal candidate will have direct experience with Ruckus Wireless Networks or similar solutions. As a key member of our technology team, you will lead efforts to provide reliable and high-performance network and Wi-Fi connectivity solutions in a multi-tenant environment.
Responsibilities
• Wi-Fi System Design and Implementation:• Lead the design and implementation of managed Wi-Fi networks for multi-family housing, ensuring coverage, capacity, and reliability.• Configure and implement property wide networks that include the configuration of Internet gateways, core routers, network switches, wireless controllers, and wireless access points.• Collaborate with stakeholders to understand specific requirements and tailor solutions to meet the unique demands of apartment living.• Service Delivery:• Oversee the delivery of Internet services through managed Wi-Fi networks to residents, ensuring seamless connectivity and a positive user experience.• Implement Quality of Service (QoS) mechanisms to prioritize and optimize Internet traffic.• Network Scalability and Performance:• Design scalable Wi-Fi solutions that can accommodate the growing demands of residents and devices within multi-family housing.• Continuously optimize network performance and address any bottlenecks or congestion points.• Security and Compliance:• Implement robust security measures to protect residents' data and ensure compliance with privacy regulations.• Monitor and respond to security incidents, conducting regular security assessments.• User Support and Troubleshooting:• Provide technical support to residents and property management for Wi-Fi-related issues.• Develop and implement troubleshooting procedures to quickly resolve connectivity problems.• Collaboration with Stakeholders:• Collaborate with property management teams, Internet service providers, and vendors to coordinate network installations and upgrades.• Communicate effectively with other team members, property owners and management and residents to address concerns and gather feedback for continuous improvement.
Qualifications
• Bachelor's degree or equivalent in Computer Science, Information Technology, or a related field• Minimum of 5 years of experience in designing and managing enterprise Wi-Fi systems, with a focus on multi-family housing• Strong understanding of managed Wi-Fi services, including user authentication, billing, and access control• Knowledge of industry standards and best practices in delivering Internet services in multi-tenant environments• Experience with network monitoring and performance optimization tools• Excellent communication skills and the ability to work collaboratively with diverse stakeholders
Preferred:• Active certifications: CCNA, CCNP, CWNA, ECSE-Design• Thorough understanding of Cisco Enterprise and/or Ruckus CLI Syntax• Experience with network design documentation in Visio• Familiarity with the rXg platform
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

What the Team is Saying

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Optimum Compensation & Benefits Highlights

  • Healthcare Strength Health coverage includes medical, dental, and vision from day one, alongside company‑paid life/AD&D and short‑ and long‑term disability. Mental health support is included, and overall breadth is described as solid for a large telecom.
  • Wellbeing & Lifestyle Benefits Discounted (often free in‑footprint) internet/TV/mobile is a distinctive perk, complemented by wellness programs, EAP access, commuter benefits, and pet/auto/home insurance options. Tuition reimbursement and university partnerships add meaningful lifestyle and development value.
  • Leave & Time Off Breadth Paid time off, sick leave, paid holidays, and volunteer time are part of the package. Parental leave and family medical leave further expand the time‑off offering.

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The Company
HQ: Long Island City, NY
9,000 Employees
Year Founded: 1973

What We Do

We Make a Difference Because We Are the Difference! At Optimum, we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers, we're building the future of connectivity through innovative services like Optimum Fiber Internet, Optimum TV, and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers We’re a team of bold thinkers, curious leaders, and collaborative problem-solvers, united by a culture that values inclusion, innovation, and impact. At Optimum, every voice matters, every idea counts, and every team member has the opportunity to grow, lead, and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts, we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact, ensuring that our efforts resonate far and wide. From our products and services to our community impact, we are creating connections, driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!

Why Work With Us

Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network, reimagining our products, and building a culture where people thrive. With nearly 4.5 million customers across 21 states, we’re transforming fr

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Optimum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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HQNew York, NY
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