Job Requisition: 455539
Address: USA-ME-Scarborough-145 Pleasant Hill Rd
Store Code: Offer Delivery (5157579)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
Provides strategic leadership in ADUSA offer management operations, with deep expertise in data management, reporting, and visualizations. Oversees the development of scalable Power BI dashboards and reporting solutions to drive insights, monitor performance and inform executive decision-making. Partners with senior stakeholders across Enterprise Marketing, Digital IT, Loyalty IT, Data & Analytics, Data Integrations and Data Governance teams to align offer strategies with enterprise objectives and system capabilities. Leads resolution of high-impact issues and ensures business continuity through proactive risk management. Shapes business processes and change management strategies to support transformation initiatives, while maintaining a strong focus on data governance, system integration, and operational excellence.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury, NC, Quincy, MA, Carlisle, PA, and Scarborough, ME.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities
- Lead and support core offer management lifecycle tasks, including setup, validation, publishing, reconciliation, and testing of system upgrades and code releases
- Serve as a data quality and reporting expert, evaluating offer and vendor reconciliation data for accuracy, compliance, and business impact
- Develop and maintain advanced automation tools and dashboards to improve offer validation, content accuracy, and financial reporting
- Conduct in-depth audits of data feeds and business processes, identifying risks and recommending corrective actions
- Document and communicate complex business requirements to Loyalty IT, Data Integrations, and Analytics teams to support new reporting and system capabilities
- Act as a strategic advisor to IT teams (POS, Loyalty, Digital, Data Integrations), ensuring system enhancements align with business objectives
- Lead the development and implementation of standard operating procedures for quality assurance and offer delivery processes
- Collaborate with cross-functional teams (Data Governance, Loyalty IT, Digital IT, POS, IT, Data Integrations, Finance, Risk & Controls, Data & Analytics) to uphold data integrity standards and support large-scale initiatives
Qualifications
- Bachelor's degree in Business, Marketing, Information Systems, or related field, a Certification in Product management, or 5+ years of relevant business experience
- 5+ years of experience supporting promotions, loyalty programs or coupons
- 5+ years of experience working in customer specific marketing, digital marketing, loyalty marketing, eCommerce, database administration or data analytics
Preferred Qualifications
- Proficient querying data in traditional SQL or NoSQL databases
- Proficient in creating reports, monitors and visualizations in PowerBI or similar tool
- Experience with Databricks and SparkSQL to query and analyze large datasets from a data lake
- Experience in retail, grocery, CSM marketing, loyalty marketing or digital marketing
- Experience in enterprise systems and databases that support promotions, coupons, and/or loyalty points
- Proficient in manipulating and validating data using Microsoft Excel or similar tool
#LI-LL1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
Top Skills
What We Do
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies.
As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.
Why Work With Us
We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.
Gallery
Ahold Delhaize USA Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
