Sr. Salesforce Marketing Cloud Administrator

Axos Bank

Target Range:

$80,000.00/Yr. - $100,000.00/Yr.

Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.

Eligible for an Annual Discretionary Cash Bonus Target: 10%

Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 10%

These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

Salesforce Marketing Cloud Administrator provides technical direction on every solution, campaign and automated process implemented in this platform. This role is responsible to generate technical solution designs, provide guidance to the Development and QA teams through the implementation and Deployment of these solutions.

Responsibilities:

• Provide hands-on leadership during the design, implementation and ongoing deployments of Salesforce Marketing Cloud solutions, including Journey Builder, Automation Studio, Mobile Studio, Email Studio, among other features.
• Partner with the internal Development and Product Teams as well as business stakeholders to analyze specifications to implement automated multi-channel marketing campaigns as well as to maintain existing Campaigns.
• Design and develop the technical execution of Salesforce Marketing Cloud Journeys across all supported contact channels according to best practices.
• Design, Implement and Maintain Transactional communications triggered via API for multiple channels, such as Email, SMS, Push Notifications, Automated Call Campaigns and Print mail.
• Produce email marketing performance metrics and analytics, providing insights and recommendations to improve campaign performance.
• Serve as Subject Matter Expert for all Marketing Cloud solutions, automated processes, data views and integration with other platforms.
• Manage data feed synchronization between Marketing Cloud, CRM, Data Warehouse and other platforms in order support Data governance best practices Retention and Audit processes.
• Ensure Email Campaigns best practices are implemented including but limited to Deliverability and CAN-SPAM regulations.
• Ensure Text Message Campaigns are implemented in compliance with TCPA regulations.

Qualifications:

• Bachelor's degree or equivalent Salesforce Marketing cloud administrator work experience
• 2+ years of Salesforce Marketing Cloud experience
• 2+ years of SQL experience
• 2+ years of JavaScript experience

Axos Employee Benefits May Include:

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers.

Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).

Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc.

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.