Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation
The Senior Regional Services Manager leads Iberia regional team of consultants/architects delivering Dynatrace Professional Services engagements across EMEA, with a base in Barcelona. This leader is accountable for team performance, delivery quality, and customer outcomes, while developing talent and coordinating closely with Sales and SSD in Iberia and ROE.
Purpose of the Role:Build, coach, and lead a high-performing regional services team, ensuring consistent delivery excellence, strong customer outcomes, and career growth for team members, acting as the day-to-day PS leader for Iberia and ROE regions.
Responsibilities:
- Manages day-to-day PS leader for Iberia and ROE regions. Ensures consistent delivery quality and adherence to Dynatrace methodologies across customer engagements.
- Partners with Sales and SSD to plan resourcing and prioritize high-value engagements.
- Coaches and mentors team members, driving skill growth and career progression.
- Escalates and resolves delivery risks, resourcing conflicts, and customer issues.
- Contributes to regional strategy and reports on team/portfolio health to the Regional Services Director.
What will help you succeed
Required skills:
- Degree in Computer Science, Engineering, IT, or Business Administration, or equivalent experience. 5+ years of relevant industry experience, including 2+ years in a people-management role.
- Strong understanding of Dynatrace technology and Services delivery.
- Proven ability to build, coach, and retain high-performing teams.
- Strong stakeholder management and communication skills (Spanish/English).
- Based in Barcelona; ability to travel regionally.
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset with Dynatracers from different countries & cultures all over the world
Skills Required
- Degree in Computer Science, Engineering, IT, or Business Administration, or equivalent experience
- 5+ years of relevant industry experience
- 2+ years of people-management experience
- Strong understanding of Dynatrace technology and services delivery
- Proven ability to build, coach, and retain high-performing teams
- Strong stakeholder management and communication skills
- Spanish and English language proficiency
- Based in Barcelona
- Ability to travel regionally
What the Team is Saying
Dynatrace Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off options include paid PTO, parental leave, volunteer time off, and company‑wide quarterly Wellness Days, with flexible hours and hybrid/remote arrangements noted. Feedback suggests these programs support work‑life balance across many U.S. roles, with some postings referencing an "unlimited" PTO approach.
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Healthcare Strength — Healthcare is presented as comprehensive, with medical, dental, and vision coverage plus mental‑health resources and an Employee Assistance Program; U.S. materials cite PPO/HDHP options and a Kaiser HMO in California. Feedback suggests these offerings are well regarded and form a solid core of the benefits package.
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Retirement Support — Retirement programs include a U.S. 401(k) with company match and access to retirement planning tools, with company reporting also referencing broader retirement savings programs. Feedback suggests this foundation contributes meaningfully to overall total rewards.
Dynatrace Insights
What We Do
Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.
Why Work With Us
In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.
