ABOUT THIS POSITION
We are seeking a Senior Manager of Systems Engineering to lead the design, automation, and delivery of our on‑premises datacenter infrastructure. This role oversees teams responsible for compute, storage, virtualization, and core systems, with a strong focus on automation, standardization, and project execution. Cloud experience is a plus, but the primary focus is on on‑prem infrastructure excellence.WHAT YOU'LL DO
- Lead teams operating and modernizing on‑prem datacenter platforms, including VMware and/or Nutanix environments.
- Own reliability, scalability, and lifecycle management of compute, storage, and core infrastructure systems.
- Drive automation across provisioning, configuration, patching, and platform operations.
- Lead infrastructure initiatives such as datacenter upgrades, hardware refreshes, platform migrations, and modernization efforts.
- Partner with architecture, security, networking, and application teams to deliver projects with minimal operational impact.
- Develop and mentor engineering leaders, fostering accountability, ownership, and continuous improvement.
- Provide clear communication on risks, priorities, and delivery progress to senior leadership.
WHAT YOU'LL NEED
- 8+ years of systems or infrastructure engineering experience in on‑prem datacenter environments.
- 3+ years of people management experience leading managers and/or senior engineers.
- Strong experience with VMware and/or Nutanix platforms and enterprise storage systems.
- Proven success driving automation and infrastructure modernization.
- Experience leading complex infrastructure projects end to end.
- Strong communication and stakeholder management skills.
- Experience supporting hybrid environments or integrating with public cloud platforms (GCP, AWS, or Azure).
- Familiarity with automation and infrastructure‑as‑code tools (e.g., Terraform, Ansible, PowerShell, Python).
- Experience in regulated or high‑availability environments.
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- 8+ years of systems or infrastructure engineering experience in on-prem datacenter environments
- 3+ years of people management experience leading managers and/or senior engineers
- Strong experience with VMware and/or Nutanix platforms and enterprise storage systems
- Proven success driving automation and infrastructure modernization
- Experience leading complex infrastructure projects end to end
- Strong communication and stakeholder management skills
Waystar Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off is described as generous, including PTO, numerous paid holidays, and flexible time off options that support work–life balance. Policies such as volunteer time off and flexible/unlimited PTO for some roles further expand usable leave.
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Healthcare Strength — Benefits include multiple medical plan choices with HSA company matching and access to mental‑health resources. Additional wellness perks and coverage options contribute to a comprehensive healthcare offering.
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Parental & Family Support — Paid parental leave and family‑planning benefits, including adoption and fertility support, are included. These elements are positioned as supportive of different life stages.
Waystar Insights
What We Do
Waystar harnesses the power of agentic AI, generative AI, and advanced automation to drive meaningful outcomes so providers reach peak financial performance and patients receive care with confidence. The Waystar platform is used by more than 1 million providers and supports over 60% of the U.S. patient population - and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue. At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Why Work With Us
Our Waystar values serve as a compass to center our decisions, inspire action, and promote outstanding performance. We are dedicated to providing a diverse, inclusive workplace and fostering a shared sense of belonging.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
