Senior Manager, Solutions Engineering
We are looking for a Senior Manager, Solutions Engineering to direct the efforts of Solutions Engineering teams while driving measurable business outcomes—especially top-line expansion revenue within our current customer base. This leader will partner closely with Sales, Marketing, Customer Success/Customer Care, and other stakeholders to identify customer upgrades, design solutions that promote Dynatrace products and services, and deliver world-class technical and commercial outcomes.
The Dynatrace Solutions Engineering organization champions our strategic direction and vision, while promoting and advocating new product direction to and on behalf of our customers. Solutions Engineering is both a trusted advisor and solution consultant, helping customers realize value through modern observability, automation, and security.
The successful candidate brings a strong track record of building and developing high-performing technical presales organizations, leading Solution Engineers, scaling programs and processes, and engaging credibly with senior customer stakeholders. You will combine business acumen, technical depth, and hands-on leadership to help customers accelerate cloud adoption, digital transformation, and enterprise agility—while expanding Dynatrace value across the account base.
Are you ready to be part of this extraordinary story and make a personal impact—helping the world deliver perfect software and delightful digital experiences, radically automate operations, and accelerate innovation with confidence?
What will help you succeedRequired
- 11+ years of technical pre-sales / Solutions Engineering experience, with 4+ years of people management experience.
- Strong track record of working in a customer-facing environment and driving initiatives to improve customer satisfaction and outcomes.
- Proven ability to drive expansion outcomes (upsell/cross-sell), build strategic account influence, and partner effectively with Sales leadership.
- Excellent communication, organizational, critical thinking, and analytical skills.
- Excellent presentation skills in small, large, and executive-level settings.
- Experience working for a SaaS vendor.
- Ability for regular travel across the assigned region (as applicable).
- Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience.
Technical Background (Preferred/Strongly Desired)
- Knowledge of modern architectures and methods (e.g., Kubernetes, CI/CD, cloud-native patterns).
- Experience with public cloud providers (AWS, Azure, Google Cloud).
- Experience in Application Performance Management (APM), observability, and monitoring.
- Development experience in one or more of: Java, .NET, C/C++, Python, Node.js, PHP.
- Understanding of network and system management solutions.
- Understanding of IT Service Management (ITSM) practices and solutions.
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
- Attractive compensation packages and stock purchase options with numerous benefits and advantages.
Skills Required
- 11+ years of technical pre-sales / Solutions Engineering experience
- 4+ years of people management experience
- Bachelor's degree in Engineering, Computer Science, or equivalent practical experience
What the Team is Saying
Dynatrace Compensation & Benefits Highlights
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Leave & Time Off Breadth — The package includes paid time off, parental leave, quarterly company‑wide Wellness Days, and volunteer time off; U.S. materials also describe an “unlimited PTO” model.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is paired with mental‑health support via an Employee Assistance Program, with U.S. pages emphasizing strong health benefits.
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Retirement Support — U.S. offerings highlight a 401(k) retirement plan and broader retirement savings support that contribute to long‑term financial security.
Dynatrace Insights
What We Do
Dynatrace lets customers understand their business like never before, so they can see beyond the complexity, find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.
Why Work With Us
In a world that runs on software, our Al-driven insights cut through the noise, allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture, fueled by curiosity, openness, and authenticity, drives our pursuit of innovation and excellence in crafting the Dynatrace platform.
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Dynatrace Teams
Dynatrace Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.
