Sr Manager - Site Reliability Engineering

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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Fintech • Information Technology • Payments
Join a world leader in payments and technology!
The Role
Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

As the Sr Manager of PRE, you will oversee multiple high performing analysts. These analysts provide support for the VROL application, this role involves working closely with Individual Contributors, Leadership and Product partners geographically dispersed throughout North America and Asia Pacific. 

 

Responsibilities may include

  • Provide leadership and oversight to a team of analysts to ensure Visa meets the highest application availability.

  • Partner with internal and external stakeholders to understand business problems and then design and develop required solutions.

  • Provide technical thought leadership towards solving problems for the team.

  • Drive the adoption of key engineering best practices to improve quality and reliability of team's deliverables.

  • Responsible for keeping the team engaged, motivated and operating with a high execution velocity.

  • Responsible for coaching and mentoring of direct reports.

  • Develop and nurture team of developers by motivating, mentoring, and assist in hiring critical talent.

  • Automation scripting experience with Unix Shell (bash, ksh), Python, Perl, Java, Go or Node.js.

  • Engagement with PD, Product and QA teams, developers, architects, and other stakeholders.

  • Championing & driving application, infrastructure security efforts.

  • Understand and own component security analysis, including code and data flow review. Collaborate with security team to implement and verify secure coding techniques.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:
6 - 8 years of work experience with a bachelor’s degree or at least 6 years of work experience with an Advanced Degree (e.g., Masters/MBA/JD/MD) or at least 2 years of work experience with a PhD

Preferred Qualifications:
6 - 8 years of work experience and a bachelor’s degree or 6-8 years of work experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 4+ years of experience with a PhD.
At least 10 years of Production Application support working experience.
5 years of experience with Java, J2EE1.4, HTML, XML, XSL, JavaScript, Servlet 2.4, JSP 2.0, Struts 1.2, Spring 3.0, DB2 database, and Hibernate 3.0
Experience with infrastructure automation technologies like Docker, Kubernetes, Ansible & Terraform is a plus
Experience in Splunk, Sysdig, Elasticsearch, Prometheus, Grafana etc. is a big plus.
8+ years of experience with WebSphere, TC Server, Apache Web Servers, MVC framework, IIS, and IBM-HIS web server.
Strong SQL skills and experience with relational databases (e.g., DB2, SQL Server, MySQL).
A working understanding of programming/scripting languages including Bash, Perl, and Ruby/Python
Proficiency in ETL tools and technologies (e.g., Informatica, CloverETL Tool, Apache Nifi).
Knowledge of programming languages such as Python, Java, or Scala is a plus.
Proficiency in front-end technologies such as HTML, CSS, JavaScript, and frameworks like React, Angular, or Vue.js.
Experience with containerization and orchestration tools like Docker and Kubernetes.
Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and their data integration services.
Familiarity with machine learning frameworks, like Keras or PyTorch
Understanding of Linux, networking, CPU, memory, and storage.
Knowledge of production support processes, including incident/change/problem management.
Strong communication and collaboration skills. Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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The Company
HQ: San Francisco, CA
33,000 Employees
Year Founded: 1958

What We Do

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you For more information, visit visa.com/about, @LifeatVisa Instagram, and @VisaNews on X.

Why Work With Us

At Visa, every voice powers progress. We believe inclusion fuels innovation — and that unique perspectives create better outcomes for our teams, our business, and the world we serve. With more than 13K members across our Employee Resource Groups, you’ll find community, allyship, and opportunities to lead, learn and make an impact beyond your desk.

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