Director - Quality System & Compliance

Posted 24 Days Ago
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San Francisco, CA
In-Office
185K-235K
Senior level
Healthtech
Transforming Cardiovascular Care Through Innovation
The Role
The Senior Manager of Quality System and Compliance leads the strategy and execution of the Quality Management System, ensuring compliance with medical device regulations and driving a quality-first culture across the organization.
Summary Generated by Built In

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.

Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 400,000 patients worldwide.  

As the Director of Quality System and Regulatory Compliance, you are a pivotal leader responsible for the strategy, execution, and continuous improvement of our Quality Management System (QMS), oversight, and associated tools. You will lead our efforts to ensure robust compliance with national and international medical device regulations, including FDA, ISO 13485, EU MDR, and MDSAP. This role is a unique blend of strategic foresight and tactical leadership, requiring a deep expertise in QMS setup and management, particularly for Software as a Medical Device (SaMD), with ability to make thoughtful changes and enhance the overall QMS. 

You will lead a high-performing team of quality professionals , championing a "Quality-first" culture and driving data-driven decisions. Your proven track record of navigating complex regulatory landscapes, including FDA, PMDA, IEC, EU MDR, and ISO regulations and standards, is essential to our success.

Job Responsibilities:

Quality Management System (QMS) Oversight

  • Direct all aspects of the QMS to ensure compliance with global regulations, including FDA, ISO 13485, EU MDR, and MDSAP countries’ requirements.
  • Oversee the following key QMS subsystems: CAPA subsystem, Document Control, Training, Management Review, Internal Audits, and External Audit management. 
  • Drive continuous improvement initiatives to enhance the efficiency and effectiveness of the QMS.

Quality Compliance & Audits

  • Serve as the front room or backroom lead and the primary subject matter expert (SME) for the QMS during audits, including inspections by the FDA, Notified Bodies, and other regulatory authorities.
  • Prepare the organization for an appropriate level of quality compliance to U.S. and international requirements to support Heartflow’s global expansion. 

Strategic Leadership & Team Development

  • Lead, mentor, and scale a team of QMS professionals, fostering career growth and technical excellence.
  • Champion a "Quality-first" mindset throughout the organization, through collaboration and using impactful KPIs to drive accountability and data-driven decisions.
  • Collaborate with leaders and partners in R&D, Regulatory, Clinical, and Product Management to integrate quality processes seamlessly, balancing compliance with business objectives.
  • Manage departmental resources, including headcount and long-term strategic planning.

Skills Needed:

  • Effective, clear, and concise communication skills bringing clarity to complex topics across the leadership spectrum. 
  • Ability to coach, mentor, and drive a collaborative quality culture through influence. 
  • Deep understanding of Quality System and Quality Compliance.
  • Experience interacting with auditors, including Notified Body auditors and FDA Investigators.   

Educational Requirements & Work Experience: 

  • Bachelor's degree in engineering or scientific discipline, or equivalent. 
  • 13+ years of progressive experience in Quality within the medical device industry, with at least 7+ years in a leadership/management role.
  • Expert-level knowledge of relevant regulations and standards, including FDA 21 CFR 820, ISO 13485, IEC 62304, and ISO 14971.
  • Proven track record of successfully leading or playing a key SME role in regulatory inspections (FDA, Notified Body).
  • Exceptional leadership and communication skills, with a demonstrated ability to influence and build consensus among cross-functional senior leaders.

Preferred:

  • Direct experience with AI/ML-driven SaMD and cloud-based medical device platforms.
  • Familiarity with medical device cybersecurity standards (e.g., AAMI TIR57) and data privacy regulations.
  • Experience with global regulatory submissions (e.g., CE Marking, PMDA).
  • Experience implementing and scaling quality processes in a fast-paced and growing environment.

A reasonable estimate of the base salary compensation range for the San Francisco Bay Area is $220,000 to $270,000 per year, cash bonus, and equity. #LI-Hybrid

Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.
 
Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.
 
Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with “@heartflow.com” and B) the position described is found on our careers site at www.heartflow.com/about/careers/. 

Top Skills

AI
Fda
Iso 13485
Qms
Regulatory Compliance
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The Company
Austin, TX
650 Employees
Year Founded: 2010

What We Do

Heartflow is the global leader in AI-driven coronary artery disease (CAD) management, transforming how CAD — the world’s leading cause of death — is diagnosed and treated. Our advanced technology generates personalized, precision 3D heart models from a single CT scan, providing clinicians with the clarity and confidence to deliver earlier, more effective treatments — transforming CAD into a disease that can be managed for life.

Heartflow One is the only complete, non-invasive, precision coronary care platform providing patient insights throughout the guideline-directed CCTA pathway. The AI-driven platform — including Roadmap™ Analysis, FFRCT Analysis and Plaque Analysis — is supported by the ACC/AHA Chest Pain Guideline and backed by more than 600 peer-reviewed publications.

With over 400,000 patients treated, more than 1,400 leading institutions adopting our solution, and 99.5% of U.S. lives covered — Heartflow is redefining the standard of coronary care. We're a global company, with employees across the United States, Europe and Japan. Our headquarters are in Mountain View, California, with additional offices in California, Texas, the UK, and Japan.

We believe CAD shouldn’t be a silent threat. By making it screenable, diagnosable, and manageable, we’re changing the story of CAD, empowering clinicians to save lives and giving patients more time for what matters most.

Why Work With Us

Join Us to Rewrite the Story of CAD.

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