Sr. Manager, Product Marketing – MSP Solutions

About Us

Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

Sophos is adding a Sr. Manager to our Product Marketing team who will support our product and service offerings for the Managed Service Provider and Managed Security Service Provider (MSP/MSSP) channel. You will work closely with key internal and external stakeholders to build and deliver product marketing programs and resources that maximize awareness and understanding of Sophos’ portfolio of products and services among MSPs and MSSPs.

As a Sr. Marketing Manager, your primary goal is to act as a strategic partner to the business; providing actionable analysis of customer needs and market and competitive opportunities, and parlaying these insights into campaigns, programs, and resources that create a seamless buyer experience, greater satisfaction, and high levels of trust.

Working closely with several groups within Sophos, including Product Management, Brand Marketing, and Sales, you will lead product marketing content development, educate other departments on current product messaging, lead new product and service launches, and guide the overall go-to-market strategy.

This position will be based in the U.S., requiring daily collaboration with globally distributed teams, and requires some worldwide travel to Sophos offices and events.

What You Will Do

• Messaging and Positioning: Create bold, memorable, and consistent positioning statements, messaging, and associated proof points that differentiate Sophos’ MSP and MSSP offerings in the market
• Product and Service Launches: Plan and launch new products and services, capabilities, and releases, engaging with cross-functional teams for launch execution
• Go-to-Marketing Strategy: Collaborate with Product Management teams and engage with MSP/MSSP partners to identify buyer needs and opportunities to drive awareness and adoption of Sophos’ products and services.
• Sales Enablement: Understand and support our sales channels; train Sales teams on the problems we solve for our MSP/MSSP partners and develop internal tools and external collateral and teach them how and when to use it
• Market and Competitive Intelligence: Maintain knowledge of competitors’ product and services offerings and positioning in the market
• Strategic Planning: Assist in identifying market opportunities and gaps in offerings to ensure that Sophos products and services remain competitive and differentiated in the marketplace
• Measure Progress and Activities: Assess the effectiveness of Product Marketing initiatives on an ongoing basis, and report on objectives and status to business partners and management

What You Will Bring

• 5+ years of experience in security software and/or services or related, with knowledge of the MSP and MSSP channel ecosystem; experience with endpoint security, network security, managed services, and RMM/ITSM solutions is highly desireable
• Understanding and affinity for technology and ability to learn technical product details
• Exceptional written communication and content creation skills; ability to distill complex concepts into clear, compelling messaging
• Excellent interpersonal, communication, and presentation skills; ability to deliver presentations that inspire audiences with varied technical expertise
• Intellectual curiosity, creativity and a well-rounded understanding of marketing strategies and tactics (content creation, social media, PR, SEO, etc.)
• Strong cross-functional collaboration skills and comfort with high-visibility initiatives.
• Demonstrated ability to work independently, managing resources and several projects simultaneously
• Strategic thinking, and the ability to turn vision into structured plans and actions.
• Strong work ethic, integrity, and organizational skills

In the United States, the base salary for this role ranges from $137,000 to $228,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge 

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact [email protected].