Sr Manager, Procurement - HR Services

About the RoleThis is a high-impact role within Gap Inc.’s Corporate Services Procurement organization, reporting to Director of Procurement, and will be responsible for setting the vision, strategy, and execution of HR Services categories and impacting how Gap Inc. attracts, supports, and retains talent across all brands. These categories include HR Benefits, Talent Acquisition and Management, Recognition, and Equality & Belonging services, representing significant enterprise spend, high stakeholder visibility, and material financial and operational impact.
You will be the architect of category strategies that balance cost efficiency, service quality, innovation, and risk management, while enabling strong employee and business outcomes at enterprise scale. You will establish partnerships with influence senior Gap Inc. stakeholders across HR, Finance, Legal, Risk, and the broader enterprise as well as suppliers. You will collaborate, influence, and be a creative thought partner that consistently delivers value. This role is part of Gap Inc.’s broader NextGen Procurement transformation and supports the future of Procurement at Gap Inc.
While HR Services will be your primary focus, the role offers opportunities for additional ownership of adjacent categories or activities driving NextGen Transformation, and leadership development.What You'll Do

• Drive Value – Oversee development and execution of procurement strategies for HR Services categories. Responsible for achieving procurement savings (P&L, Capital and Non-P&L) targets for this category.  Create and manage a multi-year pipeline of projects that will deliver value year over year. Actively seeking industry best practice and innovative solutions to advance procurement value creation.
• Exhibit Sourcing Rigor – Actively promote a competitive bid culture for HR Services projects by applying advanced levers and driving improved ways of working.
• Manage Categories – Develop actionable, multi-year category strategies grounded in category expertise and build and develop high-performing category management teams.
• Utilize advanced technologies and sourcing levers – Have strong understanding and experience with using procurement technologies (i.e. Spend Analytics, eAuctions, AI-enabled insights) that will allow you to be more efficient in the ways of working. Develop and maintain in-depth spend views, category segmentation, and supplier profiles to enable opportunity mining and effective category management.
• Build strategic relationships – Successfully partner across functions (HR, Finance, Legal, and Risk Management) and partner with senior internal stakeholders, external suppliers, and colleagues to drive results and facilitate complex change management across the enterprise.
• Leverage strong influencing skills – Balance speed and quality of deliverables while proactively considering new alternatives and driving critical thinking to optimize results.

Who You Are

• Passionate about procurement with experience in category management within a global organization. Preference for candidates with demonstrated expertise in HR Services categories, or those with strong Technology or Management Consulting background.
• Not afraid to question status quo by asking “What If” and “Why Not”, and willing to get to the root cause of a problem, co-creating solutions, and executing them.
• Results-oriented with an ability to navigate an ambiguous environment to achieve high levels of performance and deliver sustainable results.
• Possessing strong work ethic and accountability bringing discipline, ownership, and follow-through to every project, balancing attention to detail with a drive to deliver outcomes.
• Excellent written and oral communicator with the ability to lead with or without authority to influence stakeholders at various organizational levels and drive decision-making.
• Change leader – Experience leading with and without authority to influence others and drive decision-making.
• Solid team player – Contributing to a high-performing, collaborative environment—sharing knowledge, supporting peers, and stepping in where needed to ensure collective success.