Sr Manager, Network Compliance & Payment Partner Oversight

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Senior Manager of Network Compliance and Payment Partner Oversight provide strategic leadership for PayPal’s external partner compliance posture across global payment networks and financial institutions. This role leads a second line of defense (2LOD) oversight function, delivering independent oversight and effective challenge across payment network rules and compliance, inbound and outbound Partner due diligence.

Job Description:

Essential Responsibilities:

• Lead complex projects and problem resolution efforts related to risk management.
• Collaborate with teams to identify and analyze risks that may impact operations and assets.
• Develop and implement strategies for risk mitigation and compliance.
• Assess current business trends to inform risk management practices and improvements.
• Drive global process improvements through effective project management and stakeholder engagement.

Minimum Qualifications:

• 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

The Senior Manager serves as a compliance advisor and representative to partners, and internal stakeholders, ensuring that PayPal’s compliance and risk management programs are scalable, defensible, and aligned with regulatory, network, and contractual obligations. This role supports the first-line (1LOD) teams to enable growth while maintaining strong governance, transparency, and risk discipline.

Key Responsibilities

• Serve as 2LOD oversight contact for external partner compliance, including inbound and outbound due diligence, ongoing monitoring, and contractual compliance across payment networks and financial institutions.
• Provide independent oversight, approval and credible challenge to first-line activities related to payment network rules, regulatory obligations, and partner risk management practices.
• Build and maintain strong, credibility-based relationships with Sales, Partnerships, Product, Legal, and Risk teams to ensure alignment on compliance expectations and outcomes..
• Serve as a senior compliance advisor to senior leadership on network rules, contractual obligations, and regulatory expectations, including risk identification, control design, issue escalation, and remediation strategy.
• Represent PayPal in senior-level partner engagements, delivering clear, compelling compliance narratives that enable senior leaders to understand PayPal’s risk management and compliance programs.
• Lead and coordinate cross-functional responses to partner, network, and regulatory information requests, in collaboration with Regulatory Compliance and Partnership Management teams.
• Oversee issue management related to partner and network compliance, including tracking, escalation, and remediation of material risks.

Secondary Responsibilities

• Collaborate with Partnership teams to deliver compliance roadshows and business reviews that highlight the strength and maturity of PayPal’s compliance and risk management programs to Partners. 
• Enhance automation and operational scalability by delivering repeatable, workflow-driven oversight capabilities that reduce manual effort, improve consistency, and strengthen evidence-based compliance.
• Partner with Legal, Product, Risk, and Compliance teams to ensure partner and network risks are clearly understood, documented, and operationalized.

 Experience:

• Experience operating in a 2LOD or equivalent independent oversight role, with the ability to provide credible challenge without impeding business execution.
• Expert at identifying material risks and escalating issues appropriately, driving remediation through influence rather than authority.
• Proven ability to advise and influence senior leaders, including executive and senior-level stakeholders, with clarity and confidence.
• Experience leveraging artificial intelligence to enhance existing workflows or design new, scalable processes.
• Knowledge of Visa, Mastercard, and other network rules, including compliance obligations, enforcement mechanisms, and partner accountability models.
• Expertise in inbound and outbound partner due diligence, ongoing monitoring, and lifecycle risk management for financial institutions and payment partners.
• Ability to lead through influence across the enterprise in a matrixed environment.
• Experience coordinating large, complex regulatory or partner information requests with precision and consistency.
• Ability to translate complex compliance programs into compelling, executive-level narratives for partners, regulators, and internal leaders.
• Experience supporting global or multi-jurisdictional programs
• History of scaling compliance programs during periods of rapid growth or regulatory change

Subsidiary:

PayPal

Travel Percent:

0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | ($143,500.00 - $212,850.00 Annually)

Additional Location(s) | Pay Range:

Chicago, Illinois | ($130,500.00 - $193,600.00 Annually) Scottsdale, Arizona | ($123,500.00 - $183,700.00 Annually) Omaha, Nebraska | ($123,500.00 - $183,700.00 Annually)

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.  Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately.  To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us. 

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.