Who we are
With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system – reinventing warehouse automation for increased efficiency, speed and flexibility.
What we need
As a Senior Manager, Manufacturing Quality you will create and communicate Symbotic’s supplier manufacturing and quality strategies. You will build and drive a supplier manufacturing and quality execution processes, while being an advocate on behalf of supply chain function and operational partners to ensure support for core business objectives. As a leader you will be a change agent for the manufacturing & quality organization.
What we do
As part of the Manufacturing organization, the Quality team ensures Symbotic products and processes meet the highest standards of safety, reliability, and customer requirements while complying with industry standards. By partnering cross-functionally across Engineering, Manufacturing, Supply Chain, and Test teams, they embed strong quality practices, quality planning, defect prevention, and process validation early in the product lifecycle - from prototype through production. Encompassing product, site, manufacturing, and supplier Quality, the team actively uses product and field data to drive continuous improvement, maintaining consistency in the production of automated systems and robots to ensure reliable product launches and optimal system performance.
What you’ll do
Oversees the manufacture of products, ensuring production, performance, and quality standards are consistently met.
Reviews production reports to ensure safety, quality, financial, and delivery goals and standards are met.
Assists SLT with long-range operating goals, expansion efforts, and implementation of new and advanced technology.
Identifies and shares training opportunities for staff to build and improve skills.
Organizes departmental management structure and teams for optimal, efficient operations.
Delivers progress and production reports to executive team members as requested.
Create and execute an effective qualification, approval, audit, and compliance process for global suppliers.
Create an effective Supplier Corrective Action Request (SCAR) execution process, through root cause analysis, containment, corrective, and preventative measures.
Ensure closure to supplier non-conformances by issuing Non-Conforming Material Returns (NCMR) and Deviation Notifications. Assess and perform on site supplier audits as required.
Generate and monitor monthly supplier scorecards and drive supplier performance improvement actions as required.
Define opportunities for policy, process, and quality risk elimination activities across supply chain.
Deep collaboration across Supply Chain, Ops Eng., and Manufacturing teams to identify quality strategies, gaps, and procedures to satisfy manufacturing requirements.
Ensure development, training, and implementation of supplier quality tools and processes for all quality engineering team members, internal stakeholders, and suppliers.
Solid business judgment, including the ability to anticipate and weigh the impact of decisions.
Highly skilled in manage conflict, both with suppliers and internal stakeholders.
Demonstrated ability to prioritize team objectives and activities and in a dynamic environment.
Additional duties assigned.
What you’ll need
Bachelor’s degree in engineering or related discipline required.
Minimum of 10 years of Program Management and Manufacturing experience within a regulated manufacturing industry required.
Minimum of 5 years of direct management experience required.
Knowledge of industry quality systems.
Highly analytical, with a clear, logical understanding of problem-solving including Root Cause, Corrective Action, Countermeasures, Problem Solving Plans, and Action Plan development and execution.
Excellent communication and negotiation skills with the ability to influence others; specially driving corrective action with large global suppliers.
Ability to work within a complex environment with cross-functional teams across different geographies.
Knowledge of Six Sigma, Lean (Green Belt), or (Black Belt).
Our Environment
Up to 50% of travel may be required. Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
The employee is responsible to own a credit card and manage expenses personally to be reimbursed on a bi-weekly basis.
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About Symbotic
Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency. As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers. For more information, visit www.symbotic.com.
We are a community of innovators, collaborators and pioneers who embrace our differences, because we know unique perspectives make us stronger and smarter. Every perspective matters. We depend on the collective voices of our employees, customers and community to help guide us as we build a better place to work – for you and the world. That’s why we’re proud to be an equal opportunity employer.
We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
The base range for this position in the posted location is $150,000.00 - $206,800.00 however, base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.Skills Required
- Bachelor's degree in engineering or a related discipline
- At least 10 years of program management and manufacturing experience in a regulated manufacturing industry
- At least 5 years of direct management experience
- Knowledge of industry quality systems
- Strong analytical and problem-solving skills, including root cause analysis, corrective action, countermeasures, problem-solving plans, and action plan execution
- Excellent communication and negotiation skills, including the ability to drive corrective action with large global suppliers
- Ability to work in complex, cross-functional, geographically distributed environments
- Knowledge of Six Sigma and Lean, including Green Belt or Black Belt methodologies
- Valid driver's license and ability to drive and/or fly to client and customer locations
Symbotic Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Symbotic and has not been reviewed or approved by Symbotic.
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Healthcare Strength — Benefits include comprehensive medical, dental, and vision from day one, alongside wellness, mental health, and specialized coverages such as pet and transgender health care. Feedback suggests the breadth and immediacy of coverage are valued.
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Retirement Support — A 401(k) with company matching, profit sharing, and automatic enrollment are consistently emphasized as part of the package. Feedback suggests these components are seen as competitive pillars of total rewards.
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Leave & Time Off Breadth — Flexible/unlimited PTO with paid holidays and sick time is offered, managed directly between employees and leaders. Feedback suggests this structure provides meaningful scheduling flexibility.
Symbotic Insights
What We Do
The Symbotic story began in 2007 with a bold vision: to solve real-world challenges in the supply chain. Since then, we have combined deep expertise in warehouse operations with breakthrough technology to transform how goods are moved. Today, Symbotic delivers fully automated, end-to-end supply chain solutions for some of the world’s largest retailers and wholesalers. Our systems integrate advanced robotics and A.I. to address the complexity of modern distribution, helping customers achieve new levels of efficiency, speed, and flexibility. At Symbotic, we value curiosity, collaboration, and continuous improvement, empowering employees to make meaningful contributions from day one. Whether you’re designing next-generation technology, supporting operational excellence, or driving innovation behind the scenes, you’ll play a key role in shaping the future of automation and supply chain transformation at scale. If you’re looking for rewarding challenges, determined teammates, and the opportunity to make a tangible impact, Symbotic is where you belong.
Why Work With Us
What makes Symbotic unique is our people. We bring together curious thinkers, problem-solvers, and innovators who are passionate about transforming the future of supply chain automation. As we scale, we remain committed to supporting a culture rooted in creativity, teamwork, and meaningful impact.
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